ruffy
03-19-2012, 07:21 PM
Funzio,
no 1 pisses off a loyal customer more than you do... I don't think its the right way to earn short term profit at the expense of long term client retention, unless your model is to rip as much cash as possible then move on to another target group of new players or to develop a new game..
my suggestion is this, we have like 4hrs plus to go before end of the event, take a look at those players who have spent gold on opening the safes. Give them the emeralds.
I was lucky to discipline myself to use 15 gold every hour and not rushing them, have used about 400gold to not even find my 9th emerald... what about others? some have even spent >1,000 to 5,000 gold and no emeralds...
this is insane.. this is madness.
sort this out within the next 4 hours. give your loyal supporters some miracle, else you will lose them.
no 1 pisses off a loyal customer more than you do... I don't think its the right way to earn short term profit at the expense of long term client retention, unless your model is to rip as much cash as possible then move on to another target group of new players or to develop a new game..
my suggestion is this, we have like 4hrs plus to go before end of the event, take a look at those players who have spent gold on opening the safes. Give them the emeralds.
I was lucky to discipline myself to use 15 gold every hour and not rushing them, have used about 400gold to not even find my 9th emerald... what about others? some have even spent >1,000 to 5,000 gold and no emeralds...
this is insane.. this is madness.
sort this out within the next 4 hours. give your loyal supporters some miracle, else you will lose them.