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BBz
01-06-2012, 02:10 PM
Got my gold back promptly for a missclick I did ingame. Best customer service ever!

Joeycool
01-06-2012, 02:13 PM
how long did it take? I had a misclick for 200 odd gold. Emailed 48 hrs ago and no response as yet! :(

BBz
01-06-2012, 02:20 PM
Around 24 hours and it was only 25 gold lol. The staff are awesome. I got a email saying they were looking into it about 3 hours after the email I sent. Then when I logged on just now I noticed I had my gold back.

Sent it from my iTunes email account

Game my game name
Level
Mafia code
And a short description of what happened

Joeycool
01-06-2012, 02:24 PM
yeah I sent a similar message. Looks like I wont be getting mine back then. Taking too long for a response.

Thing is its v annoying because it is to easy to spend gold when the game is running slow.

:(

Dorian Gray
01-06-2012, 02:28 PM
yeah I sent a similar message. Looks like I wont be getting mine back then. Taking too long for a response.

Thing is its v annoying because it is to easy to spend gold when the game is running slow.

:(
Don't give up yet! It took two or three days about, but I got my Zeus Theater back after I sold it by mistake.

Joeycool
01-06-2012, 02:59 PM
And as I wrote that last post funzio reimbursed my gold.

Legendary customer service!

Thanks funzio! :)

Penutt
01-06-2012, 05:44 PM
In my experiences with the Funzio staff I have had good results. I have never had to wait more than 2 days for a response and my issues have always been handled in a decent amount of time.