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View Full Version : Anyone had response from Funzio lately? Ever?



skunk
11-29-2011, 05:54 AM
I've contacted Funzio on 3 occasions over the last 2 weeks.
Once for a cheater report.
Once cos my bank balance had been zero'd during a server glitch (twice)
Yesterday cos I'd lost gold.

Not had any responses :(

Anyone else had any responses from crimecity-ios-support@funzio.com ?

skunk

Lars
11-29-2011, 06:18 AM
As I already wrote in your next thread, I had. I just checked my mail archive: They fixed my problem and replied on a Sunday within 6h 54min.

Certes
11-29-2011, 07:55 AM
I've contacted them twice in the last week, and they handled each problem and gotten back to me within 12 hours....

skunk
11-29-2011, 08:08 AM
Guess it's just me :(

ozzdawg
11-29-2011, 08:26 AM
Each time I've had to contact them I've had my problem solved within 24h.

Also worth noting, I didn't use the email address you did. I used support@funzio.com

Anubis
11-29-2011, 08:49 AM
I had a problem with 150gold I paid for something that was ummm misleading, I sent them a nice email, they sorted it out and refunded my gold within 2days (I thought that was kind of good considering it involved gold.)

rustbinlid
11-29-2011, 03:41 PM
Found it very hit and miss this week.

G Wiz
11-29-2011, 07:30 PM
They do good with responses I feel, maybe you should spend some money on gold lol

tctt
11-29-2011, 08:19 PM
Heard back twice within 24 hrs, once in 72, to which they apologized profusely as the ticket I had responded to was "closed"