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cajunman
06-19-2017, 04:44 PM
Gree and deca any idea when war prizes for Syndicate will
Drop? I got my ind prize but nothing for team prizes.
Many on my team didn't get prizes yet.
Any help would be appreciated.

erndog
06-19-2017, 05:51 PM
Same here and have checked inventory and nothing from the event not even indy prizes stats have not moved on any of my accounts... Hope this gets fixed

cajunman
06-19-2017, 08:38 PM
Can any of the mods help with this?
Can't just be 2 of us missing all the team war prizes.
Anyone else missing them?

SollyLlama
06-20-2017, 10:59 AM
Can any of the mods help with this?
Can't just be 2 of us missing all the team war prizes.
Anyone else missing them?

I'm also missing prizes on 4 out of 6 accounts. Our team ranked 61.

Many of my teammates are likewise missing their prizes.

The two accounts with prizes are on a t25 team.

Portnoy
06-20-2017, 05:34 PM
Same for my team....sent in ticket...got the usual auto bot crap reply.... :mad:
Fix it....now !!!!

erndog
06-20-2017, 05:47 PM
Same got there looking into it... I'm sure will be same as before won't get anything and if we do won't be for what are teams ranked... If anything would like the gold and topups back I use in event lol

Mr. Nezzar
06-20-2017, 05:52 PM
It's a brand new event, give them a break.

Mrs Cash
06-20-2017, 07:24 PM
No problem with the t400, got em in my inventory.

TZora
06-20-2017, 07:25 PM
It's a brand new event, give them a break.lol really? that's news to me :D

Vile Lynn
06-20-2017, 08:13 PM
Ha! Well, I guess it is new to Deca so we might get an "oops!" or two until they get things working more their own way.

Please send in a ticket.
Type "CC War Rewards not received" for the subject line, and something like that in the text section.
Don't worry too much about the reply.

We'll either get our rewards, or I'll reply back here with info about the delay.

cajunman
06-21-2017, 03:40 PM
Ha! Well, I guess it is new to Deca so we might get an "oops!" or two until they get things working more their own way.

Please send in a ticket.
Type "CC War Rewards not received" for the subject line, and something like that in the text section.
Don't worry too much about the reply.

We'll either get our rewards, or I'll reply back here with info about the delay.

VL - what are the chances they will give the prizes out before SA?
I say this next point while laughing but I could see points being lower in SA if top teams and players don't get their prizes sorted before SA.
(I know spending won't be down)

erndog
06-21-2017, 05:08 PM
I take it that since emails for tickets have not been returned nothing will happen. there will be no prizes just like the last event there was an error .. The prizes were out before event was over and got shafted.. Did not get prizes for Syndicate rank earned or gold back that was used on last battle

cajunman
06-23-2017, 08:42 AM
my war prizes were finally awarded this morning, check you inventory.

SollyLlama
06-23-2017, 11:09 AM
Still nothing. Ticket was submitted on day 1.

No activity since this 2 days ago:
Thank you for contacting Crime City Support and for your report about event rewards.

We’re asking the game team about this now and will reply as soon as we receive an update from them. We'll be updating you here on this ticket so there's no need to open up additional ones. If you have any additional updates to your issue, please be sure to place them here as this will help us keep your responses organized.

Thank you for your patience!

cajunman
06-23-2017, 11:45 AM
Still nothing. Ticket was submitted on day 1.

No activity since this 2 days ago:
Thank you for contacting Crime City Support and for your report about event rewards.

We’re asking the game team about this now and will reply as soon as we receive an update from them. We'll be updating you here on this ticket so there's no need to open up additional ones. If you have any additional updates to your issue, please be sure to place them here as this will help us keep your responses organized.

Thank you for your patience!



they gave me the same message, but when I logged in game my stats had jumped and when I checked inventory the prizes were there. so Gree doesn't even know that the issue has been fixed for some people.

Vile Lynn
06-23-2017, 12:29 PM
they gave me the same message, but when I logged in game my stats had jumped and when I checked inventory the prizes were there. so Gree doesn't even know that the issue has been fixed for some people.

To the contrary, Deca knows, but they cannot issue everybody's rewards at once. I have not gotten an official update, but I think their last query should be done by now. *fingers crossed* :)

With the huge number of tickets that I'm sure they received, it'll take time to reply or close out all of them. Like I said, don't worry too much about the reply to your ticket.
If you still don't have your rewards, simply reply to your original ticket and let them know.


FYI: it's all Deca now... GREE is no longer involved with the game managment.

SollyLlama
06-23-2017, 12:37 PM
My stats haven't jumped.

No entry in the news\system tab except HR prizes (prefix = "Crew")

1000s of items in inventory. What prize prefix should I be looking for?

Vile Lynn
06-23-2017, 12:58 PM
My stats haven't jumped.

No entry in the news\system tab except HR prizes (prefix = "Crew")

1000s of items in inventory. What prize prefix should I be looking for?

I think "Tesoro" is the name to look for.

The Tesoro Utility Knife was the only entry in my Empire News > System tab.

SollyLlama
06-23-2017, 02:19 PM
I think "Tesoro" is the name to look for.

The Tesoro Utility Knife was the only entry in my Empire News > System tab.

I checked my team's board.

The prefix is "Sergio"

cajunman
06-23-2017, 02:27 PM
I checked my team's board.

The prefix is "Sergio"

the prizes for this past war that had the issue was all labeled " TESORO"

when you search look for Tesoro items.

SollyLlama
06-23-2017, 02:43 PM
the prizes for this past war that had the issue was all labeled " TESORO"

when you search look for Tesoro items.

Thanks. I was looking at an old ss on my team board.

All that said, my stats have bounced and I'm now seeing Tesoro items.

Mrs Cash
06-25-2017, 03:58 PM
Sorry, only have the screenshot for the t250-t4000, fwiw...

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