Box event ended early

[Hockeydoc]

Uh, GREE, the box event ended a day early. Hard to complete the event when it ends before the scheduled time.

Time changes have been going on twice a year for some time, yet this year it seems to have caused a lot of issues. What, if anything, will be done to compensate players for the lost day?

Sweet {T} Aja Trillian @ GoV

[Jnsolberg]

My 3 toons all just needed one more unit for the Antiquary Wrapper, one toon had 23 Skulls, so he would have gotten the event wrapper also. Another toon had 22 skulls.

We should be compensated for this!

[Jomama1]

I only needed one skull for the big event wrapper - antiquary was done - didn't consider gemming as I had a whole day left. Please fix this...

[[PM] Aurelius]

We're are now fully aware that the event ended prematurely for unknown reasons. Once we have finished our investigation into it, we will put up a post on any compensation that will be going out. We apologize for this incident.

[Assault and Flattery]

Compensation has gone out as follows:



Token collection tiers given out 2 tiers above where you finished

ex. If you had 15 tokens, you now have the rewards for collecting 17 and 20 tokens




Guild goal rewards given out 1 goal above where your guild finished

ex. If your guild was at (1/5) you now have the reward for (2/5)


Antiquary rewards given out one tier above where you finished

If you completed Antiquary: Common, you now have the rewards for completing Antiquary: Uncommon
If you completed Antiquary: Uncommon, you now have the rewards for completing Antiquary: Rare
If you completed Antiquary: Common AND Antiquary: Uncommon, you now have the reward for Antiquary: Wrapper


​Event Wrapper reward given out if you:

Collected at least 17 tokens
Completed Antiquary: Rare
This does NOT apply if the above were gained from this compensation

[Jnsolberg]

Compensation has gone out as follows:



Token collection tiers given out 2 tiers above where you finished

ex. If you had 15 tokens, you now have the rewards for collecting 17 and 20 tokens




Guild goal rewards given out 1 goal above where your guild finished

ex. If your guild was at (1/5) you now have the reward for (2/5)


Antiquary rewards given out one tier above where you finished

If you completed Antiquary: Common, you now have the rewards for completing Antiquary: Uncommon
If you completed Antiquary: Uncommon, you now have the rewards for completing Antiquary: Rare
If you completed Antiquary: Common AND Antiquary: Uncommon, you now have the reward for Antiquary: Wrapper


​Event Wrapper reward given out if you:

Collected at least 17 tokens
Completed Antiquary: Rare
This does NOT apply if the above were gained from this compensation



Thanks very much! Could you please post the name, stats and boosts for those units?

[Gendur]

I just checked my inventory:

antiquary wrapper: Pirate Drider Cursespinner 198m/116m 5% ally attack
event wrapper: Pirate Sidious Elder 66m/265m 15% ally attack


I was missing 1 unit in uncommon, finished common and rare with 23 tokens --> I didn't get anything

[CrawFishEater]

Had 20 or 21 and finished rare and common. Didn't get the pirate elder for 15% alliance attack.

[Lunagirl]

Problem is they only went up - please address the issue if we needed common antiquity

[Assault and Flattery]

Please send in a ticket if you believe you are missing rewards. We did not compensate for missing loot items i.e. you were missing a collection item for antiquary.

[Jnsolberg]

Please send in a ticket if you believe you are missing rewards. We did not compensate for missing loot items i.e. you were missing a collection item for antiquary.

Assault and Flattery, pease give us a list of the prizes:

Common
Uncommon
Rare
Antiquary wrapper
Event wrapper
20 tokens
23 tokens
25 tokens
30 tokens

Collect 11?
Collect 17?

Otherwise we don't know if we got compensation or not.

[Assault and Flattery]

Rewards given out:



5 Tokens
Pirate Mummy



6 Tokens
Wanderer's Crate



7 Tokens
Pirate Orc Shaman



9 Tokens
Wanderer's Crate



10 Tokens
Pirate Duerlith Guardian



13 Tokens
Exotic Ingredients



15 Tokens
Pirate Hell-Forged Trebuchet



17 Tokens
Alchemical Oddities



20 Tokens
Pirate Darvos
+5% Infantry Attack


23 Tokens
Pirate Genie Binder
+7% Fight Honor Payout


25 Tokens
Pirate Cove Brute
-4% Building Construction Time


30 Tokens
Pirate War Wrecker
+5% Conquest Points







Guild Goal 1
Pirate Grub Lord



Guild Goal 2
Pirate Psychic Vampire



Guild Goal 3
Pirate LungFu



Guild Goal 4
Pirate Clockwork Golem



Guild Goal 5
Pirate Fell Guard
+2% Infantry Defense







Event Wrapper
Pirate Sidious Elder
+15% Alliance Attack







Antiquary: Common
Pirate Goblin Artillary
+6% Machine Attack


Antiquary: Uncommon
Pirate Dragon Hunter
+8% Infantry Defense


Antiquary: Rare
Pirate Healer
+9% Magic Attack


Antiquary: Wrapper
Pirate Drider Cursespinner
+5% Alliance Attack

[Gendur]

so forgive me if I am confused, but I had antiquary Rare and 23 tokens. Should I have received the event wrapper? 15% alliance attack

I think I should, but support does not think so.