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superman007
04-08-2016, 10:58 AM
President Hightower - Can you please help me with this ticket? Please. Thank you very much in advance for looking into it.

[PM] President Hightower
04-08-2016, 10:32 PM
I apologize that I am unable to help you personally, but I have forwarded your concern to an agent for review.

Also, your feedback in the ticket is appreciated.

superman007
04-08-2016, 10:52 PM
Thank you very much. Usually, I don't take to the forums to resolve CS related issues but I was compelled to do so with the issue that I have been experiencing with specific type of event for last 2-3 times in a row. I didn't get much headway with CS folks on this issue other than the standard response. Once again, thank you!