Longbeard
11-18-2015, 04:15 AM
When Knights & Dragons loses contact with Google Play or a player gets a new phone and tries to switch, the European players are experiencing a serious game ruining problem. We are directed too the European server where we don't play or want to play but Knights & Dragons assume we do. We are playing on the global server, with our friends and our global account.
Connecting through Google Play doesn't work because K&D redirects us Europeans to the EU server. Connecting through the mail and recovery code has the same result. The only option is contacting support and wait for a long time till support can fix it. Some players have been waiting for days before support has the time to help. For a continues game like K&D that is hard to except for players. Some players solved it by "lending" their Google account to a US player to get access to their K&D account. It works but you can imagine the horror Google and several security experts have against this practice.
So Gree fix this fast by given us the option to login on the global server or when we want logon the EU server. But don't let the player wait for days to resolve a single issue.
Connecting through Google Play doesn't work because K&D redirects us Europeans to the EU server. Connecting through the mail and recovery code has the same result. The only option is contacting support and wait for a long time till support can fix it. Some players have been waiting for days before support has the time to help. For a continues game like K&D that is hard to except for players. Some players solved it by "lending" their Google account to a US player to get access to their K&D account. It works but you can imagine the horror Google and several security experts have against this practice.
So Gree fix this fast by given us the option to login on the global server or when we want logon the EU server. But don't let the player wait for days to resolve a single issue.