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View Full Version : help !!! our BMG has disappear !!!



nicktran111467
07-24-2015, 03:35 PM
WOULD u guys mind sending support ticket, asking Gree to resolve this issue?:

Please copy and paste this into the ticket. Any help would be really appriciated:

To whom it may concern,

The disappearing guild glitch has struck again,
affecting a guild of a friend of mine. Could this be
investigated asap as a lot of their time and effort
has gone into creating, maxing and building the
reputation of the guild. To have it disappear and be
left with nothing is not only devastating for the
player involved, it is also very disappointing in
terms of the stability of your product.

I would assume, in circumstances such as these, you
move as quickly as possible to resolve the issue but
thought i would contact you to raise further awareness
of the problem.

The guild name was: BEASTMODE GODS
GM in Game Name: BRIENNE BMG
GM friend code: WBH-FRB-VQZ

The guild has been recreated and is currently sitting
at lvl1 with 1 of 10 members, the player details and
guild name of recreated guild are as detailed above. If
this could be investigated asap, and a swift resolution reached,
it would be greatly appriciated by all involved.

Yours in sincere disappointment.

Ant venom
07-24-2015, 04:37 PM
WOULD u guys mind sending support ticket, asking Gree to resolve this issue?:

Please copy and paste this into the ticket. Any help would be really appriciated:

To whom it may concern,

The disappearing guild glitch has struck again,
affecting a guild of a friend of mine. Could this be
investigated asap as a lot of their time and effort
has gone into creating, maxing and building the
reputation of the guild. To have it disappear and be
left with nothing is not only devastating for the
player involved, it is also very disappointing in
terms of the stability of your product.

I would assume, in circumstances such as these, you
move as quickly as possible to resolve the issue but
thought i would contact you to raise further awareness
of the problem.

The guild name was: BEASTMODE GODS
GM in Game Name: BRIENNE BMG
GM friend code: WBH-FRB-VQZ

The guild has been recreated and is currently sitting
at lvl1 with 1 of 10 members, the player details and
guild name of recreated guild are as detailed above. If
this could be investigated asap, and a swift resolution reached,
it would be greatly appriciated by all involved.

Yours in sincere disappointment.

Just because your Guild is missing, doesn't mean you can just go and spam the Knights & Dragons Forum, if that was the case then nothing will ever get done. You already have 3 other threads on the same topic, 4 in total. Please stop spamming, you make it sound as if your Guild is extra special and has priority and it is someone else's priority to help you and file a ticket for you. We will help you but if you spam, you're on your own. I will advise you to either delete all threads and PM Sirius or you can delete all but one of your threads and hopefully Sirius will be able to drop by on that thread and help you otherwise, people will report you for spamming.

nicktran111467
07-25-2015, 07:09 AM
sorry. did not mean to spam. i deleted the other posts. we would appriciate all the help that we could get. i assume Sirius is the only moderator around here, right?
(s)he does not choose to receive pms. is there anyone else that i could talk to? i am pretty new here, as u could tell.

Marco_
07-25-2015, 08:38 AM
sorry. did not mean to spam. i deleted the other posts. we would appriciate all the help that we could get. i assume Sirius is the only moderator around here, right?
(s)he does not choose to receive pms. is there anyone else that i could talk to? i am pretty new here, as u could tell.
They seem to have kicked all other Gree forum staff. (moderators (green color) aren't gree employees BTW)
Other than tickets or maybe a facebook PM, no idea to contact them.

Vile Lynn
07-25-2015, 10:12 AM
You can submit a ticket here: https://games.gree-support.net/hc/en-us/requests/new

nicktran111467
07-25-2015, 10:45 AM
we all did, submitting tickets

GeneralUsa
07-28-2015, 06:15 AM
BMG was a good, top-10 (maxed) guild. Too bad that it was reset.
Nicktran, were you able to recover the guild?