Epic Boss reset

[Lisa Mendez]

Did anyone else's epic boss just reset?

[Pimatsu]

Same happen to me.
My "alt account" suffering this bug.
Now EB reset and I have to begin again lvl1 EB and blacksmith lost my armor(he crafted EB armor)

Edit: Im not sure if reward ring(EB 21) is still in my "warehouse".

And BTW...I use Beta

[Kangaroeland]

Heard about 10 reports of this already

[Ant venom]

They announced a reset on their Facebook page and apologized.

[Pimatsu]

They announced a reset on their Facebook page and apologized.

"Additionally, the team is currently looking into issue with the Epic Boss. Apologies for the inconvenience."

Announced a reset?

My main is fine, but my alt lost time, money(read armor) and he was EB 22-23.
I craft again, but lost time and energy.

[Relic]

Hey everyone, just a quick check-in to let you know that the team is working on the EB reset and I'll update you with updates I receive on its status. Apologies for the frustration.

[Ant venom]

Hey everyone, just a quick check-in to let you know that the team is working on the EB reset and I'll update you with updates I receive on its status. Apologies for the frustration.

Thanks for letting us know Relic.

[Relic]

The team is still diligently investigating the cause of the reset. I don't have an ETA for the fix yet, but I promise that if I hear anything new I'll pass it along to you all. :)

Thank you for your patience while we work on this!

[HRDerbySean]

I don't know if this helps but my epic boss reset, but damage didn't.
7466

7467

[HRDerbySean]

Just wondering before time runs out - should I start defeating the Epic Boss again - or wait for the GREE team?!?!

[Ant venom]

Just wondering before time runs out - should I start defeating the Epic Boss again - or wait for the GREE team?!?!

I'll prolly go with the former as the GREE team has been proven to be unreliable on many more occasions than actually being reliable.

[HRDerbySean]

Ant V, thanks - I already started - again.

I may have waited if we didn't have the additional pressure of "The Dark Royals" challenge.

[Relic]

HI everyone,

There's a hotfix on the way to rectify the reset. More details to come as I get more info.

Again, thanks for your patience on this!

[Pimatsu]

Hi Relic

As a customer...I don't want to know what was wrong or can you fix it.

I wanna know how Gree compensate our losses and when?
Any tip?
EB+ armor and 80 energy? Only EB+ armor? Nothing?
Is our collection ended before we started?

[Pimatsu]

Anything?
(Message was too short)

[Ant venom]

Anything?
(Message was too short)

Maybe you should, uh, give up on asking Relic because she is currently fired or in a nicer way, looking for a new job and filling out her CV/resume.

[Pimatsu]

Be free Relic....Enjoy a life, without worries!!

[Pimatsu]

LOL

Hello xxx,

Thanks for following up with Knights & Dragons support! Thanks for taking the time to file your Starcrystal/Heroic issue report. We greatly appreciate your participation in this latest Heroic mode and will be reviewing affected players and rewarding those deemed eligible with the prize armor. We sincerely apologize for this inconvenience.

Kind Regards,

Paul

My Epic Boss problems is fixed/compensate with that?
No armor or free energy?
I lost time(energy) and I was crafting armor.
I have to kill EB again, because of reset 23=>1
And canned response is all I get?

Great Customer Service

[Regretz]

LOL


My Epic Boss problems is fixed/compensate with that?
No armor or free energy?
I lost time(energy) and I was crafting armor.
I have to kill EB again, because of reset 23=>1
And canned response is all I get?

Great Customer Service

Did you expect any more from them? Sad to say, but everyone knows this is all you get and their customer service.... well, it's a joke to call it service.

[Pimatsu]

Did you expect any more from them? Sad to say, but everyone knows this is all you get and their customer service.... well, it's a joke to call it service.

I was only surprised...now its worse than before/ever.