Kingdom Age Feedback (7/14/2015)

[Bolt]

Hello Kingdom Age Rulers!

This thread is for you to post your valuable feedback on Kingdom Age. Every other Tuesday we will sticky a new feedback thread so you can conveniently post your opinions on the game. This thread will not only give you an easily accessible place to share your thoughts with us, but it will also consolidate your feedback making it more efficient for Community staff to gather and report to the Development Team.

The intention of the thread is to collect the ongoing thoughts from our customers, it is not meant for discussion. To discuss a specific topic, please create a separate thread on the General forum.

When providing feedback, please keep it constructive, on-topic, non-inflammatory, and break it down into the following categories:

In-Game Events
Customer Support
Community Support
Game Stability & Issues

Please note that this thread is not a substitution for reporting bugs and issues to Customer Support.

Thank you,

The GREE Community Team

[[rudy]]

Cut and paste artist

[Jnsolberg]

We need
Health potions
Less temporary boosts
More upgrades
More communication
40% off gem sales
Drops for EB and RB that can make our armies
Keep the LTQs with insane amounts of energy, we can use the breaks!

[Toddiekska]

�� Cut and paste response, because requests have not changed. ��

[Lord Vyper]

all said before - nothing new, only getting worse.... no respose or change for our main problems - so why keep this thread up???

[Schar]

Customer support:
Communicate
Be honest
Communicate
Know what you're talking about
Communicate
Make sure you make commitments you can keep
Communicate
Be present

[Lord Vyper]

oh.... a new feedback.... in my opinion it is incredible that Bolt got banned for telling us the truth....
so a 'good' mod as to lie to us - thx for this information

[Ratma2001]

So we still have a Banned Mod with an open post .....and some new Mod that has asked us to Quit the game and have family time ....am I getting this right ??
KA Feedback........is this due to the USA Office being closed ? or maybe downsizeing the Gree empire due to no one spending ?
This new Mod is a joke..Gree choose another...that's feed back !!

[Sandhawk]

Wait a tick......
Bolt is banned?!?!?!
WTF is going in here?!?!?!

Edit: This must be a fluke or this truly is the end. What is happening?!?!?!?!?!?!?!?!



...and some new Mod that has asked us to Quit the game and have family time ....am I getting this right ??

What new mod?

[Toddiekska]

Bolt was banned, as far as I understand, for setting us straight about a useless prize. At least he was forthcoming and honest. Uberfauker is playing games with text color, I think. That's all.

[E-I]

People are pretty pissed about the last two extended wars, changes to EB, the terrible RB prizes, and ridiculous LTQ and GLTQ requirements. I talk with many players throughout the top guilds and have never seen so much negativity directed toward Gree as I have in the last 4 weeks. I hope you realize that.


But probably not, since nobody at Gree seems to read these feedback threads.

[Lord Vyper]

looks more and more to me that gree is trying to get the last possible money out of the game before they pull the plug - or they are more stupid as I thought.... the way they are speeding up the death of KA is incredible.... all what they do seems to be directed towards te end of KA.
It is impossible to keep the game running with so many obvious offends against the player. They are totally ignoring our problems. LTQs have become unplayable, RB rewards are useless (even for my minis below lvl 100 none of the droprewards is of any use), far to many events and too long wars lead to a burn out of many peeps. There are less and less guilds (just take a look at the ranking from battles - especially the cp of the guilds behind top200.... It's obvious that many peeps have already left the game - on the otherhand more and more create multiple accounts because they don't get enough new members to fill up the guilds - multiple accounts have got too expensive after you needed to buy equipment - so this accounts will be deleted too.... and the amount of still playing peeps will continue to go down....

[E-I]

So, with Gree laying off the entire Customer Management team, is it safe to say we can stop this charade where Gree pretends to care customer feedback?

[SavMachII]

Extra features that would be great:

- Ability to sell units/equipment (due to stat increase lots of units/equipment we spent lots of gold on have become obsolete, would be nice to be able to get some of that gold back)
- Give (low amount) of gems as rewards for quests (like you guys do in knights and dragons)
- Show start time info for events (like you do in knights and dragons), e.g. by showing a countdown timer (like the one for war) in the events list starting 24 hrs before the actual start (since you changed the event start time, for Europe, events now start at 12 'o clock at night and I have been staying awake at times expecting a new event to be started and then finding out that at 12pm that there was no new event)
- Show type of event in event list (e.g. raid boss, epic boss, box, mob, trial etc.)
- Add 'donate all' button to stones screen for guild vault (like the donate all button for orbs).
- Move the 'fight now' button on the Epic Boss pop-up screen (after boss is triggered) so that it does not sit in the same position as 'the mega button (gems) for the next screen (I lost 75 gems this EB round because I hit the fight button and thought nothing happened so I hit it again and it turned out my first tap was actually registered so now my second tap did hit the mega button which I didn't need to use at that time because I was still on the lower lvl bosses)
- Change auto-equip button for hero equipment into a pop-up where you could select something like 'max attack', 'max defense', 'balanced'. (Depending on the type of event you might want to have a different setup)
- Allow buildings to be moved while they are still upgrading/building.
- If you are upgrading the max amount of buildings and you hit upgrade on another building, you now only see the 'can't upgrade' message. Can you please at least show the upgrade cost on the screen, helps to plan ahead.
- If you sell a building, please show the amount of money you will get before you actually sell it.
- When not in a battle in war, or not currently fighting an epic boss, can you somehow add the option somewhere where we can see how much time is left before healthbar is full.
- With the new pvp quests being more frequent, can you maybe add stamina potions alongside energy and health potions?
- Can you remove all units with an inactive temp bonus from the View Bonus list (Individual TAB).
- Add a sort option to the guild members list on the Guild/Info/Members TAB (Sort by name/rank)
- Add an announcement check-box to guild chat message which results in a iOS push message (like when someone posts on your private wall) so that you can notify your guild about something
- Add a 'Last week' filter on the Ranking/Donations TAB of the Guild screen
- Add an attack button to the rivals screen when you chose to travel to the a rivals kingdom, it's terrible to try to find the tiny moving avatar between the loads of buildings on the ever growing kingdoms


Bugs:

- After the last update, sorting on rank, name, damage or orbs does no longer work on the rank TAB of the raid boss screen
- Sort bug also exists on the Main TAB of the Conquest screen. It does no longer sort on Name, Wins/Losses or Points
- Fix the 'attack command center' text on the battle TAB during war (It's called castle in kingdom age)
- Fix the news TAB which shows the people who attacked/raided you: It shows 'moments ago' for all entries.

[Shadows]

Extra features that would be great:

- Ability to sell units/equipment (due to stat increase lots of units/equipment we spent lots of gold on have become obsolete, would be nice to be able to get some of that gold back)

I memmer the dev's promising an ability to recycle unused units for something special during the first AMA thread... nothing ever came of it, to no one's surprise...



- Show start time info for events (like you do in knights and dragons), e.g. by showing a countdown timer (like the one for war) in the events list starting 24 hrs before the actual start (since you changed the event start time, for Europe, events now start at 12 'o clock at night and I have been staying awake at times expecting a new event to be started and then finding out that at 12pm that there was no new event)
- Show type of event in event list (e.g. raid boss, epic boss, box, mob, trial etc.)

I lost count how many times this community has asked for this... we've yet to see any change close to what we asked for...



- Add 'donate all' button to stones screen for guild vault (like the donate all button for orbs).

Exactly!!


- If you are upgrading the max amount of buildings and you hit upgrade on another building, you now only see the 'can't upgrade' message. Can you please at least show the upgrade cost on the screen, helps to plan ahead.

Yup!


- If you sell a building, please show the amount of money you will get before you actually sell it.

Word...


- With the new pvp quests being more frequent, can you maybe add stamina potions alongside energy and health potions?

Good idea!


- Add an announcement check-box to guild chat message which results in a iOS push message (like when someone posts on your private wall) so that you can notify your guild about something
- Add a 'Last week' filter on the Ranking/Donations TAB of the Guild screen

I think a lot of guilds would appreciate this...

[Rusty Shacklford]

2-0 still no prizes ?

[Acadian]

Please do something about these trial quests, a bunch of level one and two trials is so trivial and time consuming. And as mentioned before, some of us play multiple characters, I play 5 primarily now, and 1 b/c it made me make one when I got my new phone. I would so much rather have to do a few hard ones over a bunch of little ones, or by all means make it more for the guild as a whole and less per player. My guild finishes that part before I finish 2/5 usually. Kudos on the button to attack a player once in their land instead of finding an avatar, which sometimes simply is not there and appears a full minute later, even when they have no buildings, and even longer if they appear behind trees and such since we cannot see them til they move out. A pain when driving :) (j/k) I do love the changes myself to the EB event, however it is such a chore to make them appear, a summon button (and moving the mega attack button to a different spot due to the above mentioned waste of gems reason when accidentally hit fighting a level 3 boss, or I should say lag hit) the pvp events are also a nice change. Trials were a great addition to the game when you brought them out. If someone wanted to make good gold and get good units they could choose to do a trial when things were slow, or busy if inclined to do so. Now the units at the highest level simply do not match what drop from the bosses now, (even though the EB drops keep going up and down for no apparent reason, it gets harder, the rewards are smaller per kill) so doing high level trials is a waste of time since the reward no longer is equivalent to doing a good quest. Please add a summon button to bosses for us multi character players. I will have 5 pop on one device and 1 on another in the same amount of time. Oddly it works the best on my outdated ios 6 ipod 3. It pops almost every time I hit 2 mobs and wait 10 seconds. The other newer devices appear totally random.

[Toddiekska]

Please do not create a new "Feedback" thread. Instead, summarize what we have said/are asking for, show us what will be brought to the Dev Team and perhaps indicate the likelihood of each request.

Please and thank you.

[Shadows]

Please do something about these trial quests, a bunch of level one and two trials is so trivial and time consuming. And as mentioned before, some of us play multiple characters, I play 5 primarily now, and 1 b/c it made me make one when I got my new phone. I would so much rather have to do a few hard ones over a bunch of little ones, or by all means make it more for the guild as a whole and less per player. My guild finishes that part before I finish 2/5 usually.

Kudos on the button to attack a player once in their land instead of finding an avatar, which sometimes simply is not there and appears a full minute later, even when they have no buildings, and even longer if they appear behind trees and such since we cannot see them til they move out. A pain when driving :) (j/k)

I do love the changes myself to the EB event, however it is such a chore to make them appear, a summon button (and moving the mega attack button to a different spot due to the above mentioned waste of gems reason when accidentally hit fighting a level 3 boss, or I should say lag hit) the pvp events are also a nice change.

Trials were a great addition to the game when you brought them out. If someone wanted to make good gold and get good units they could choose to do a trial when things were slow, or busy if inclined to do so. Now the units at the highest level simply do not match what drop from the bosses now, (even though the EB drops keep going up and down for no apparent reason, it gets harder, the rewards are smaller per kill) so doing high level trials is a waste of time since the reward no longer is equivalent to doing a good quest.

Please add a summon button to bosses for us multi character players. I will have 5 pop on one device and 1 on another in the same amount of time. Oddly it works the best on my outdated ios 6 ipod 3. It pops almost every time I hit 2 mobs and wait 10 seconds. The other newer devices appear totally random.

Dude, paragraphs and bullets are your friend... too damn hard to read otherwise!

[xray]

Just applied that latest update, like a fool, and now I need to know what other ports need to be opened in my firewall for the game to work again. Thanks for changing them. Works over 4G but am blocked by my firewall.