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Quixa
06-09-2015, 03:27 PM
Is there a community manager available to help get my ticket (2458750) resolved? I have tried to no avail to link my accounts to new device and I keep getting a message that the transfer code is no longer valid. I opened a ticket 11 days ago for a transfer and my ticket is still open. This is a simple request and I don't understand why it is taking so long.

Thank you

Agent Orange
06-09-2015, 03:32 PM
Is there a community manager available to help get my ticket (2458750) resolved? I have tried to no avail to link my accounts to new device and I keep getting a message that the transfer code is no longer valid. I opened a ticket 11 days ago for a transfer and my ticket is still open. This is a simple request and I don't understand why it is taking so long.

Thank you

Have they been linked previously? If so the game generates that error even though the time has not expired.

Quixa
06-09-2015, 03:35 PM
No, the accounts have never been linked.

Bolt
06-09-2015, 03:42 PM
Hi Quixa,

I responded to your private message. I have sent a message to an agent to expedite your request. Thank you for your patience.

Quixa
06-09-2015, 04:48 PM
Thank you, Bolt.

Jg48
06-09-2015, 05:50 PM
In 5 to 14 days it may get resolved.


And yes gree still sucks

Quixa
06-10-2015, 11:48 AM
Hi Quixa,

I responded to your private message. I have sent a message to an agent to expedite your request. Thank you for your patience.

I am still waiting for my issue to be resolved.