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Jcw9811
05-15-2015, 11:11 AM
What are they and are they currently not working? I deployed the 10 necessary deploys and haven't gotten anything yet and the rewards page for it is blank.

Dklv
05-15-2015, 11:32 AM
This needs to be addressed!!!

Jcw9811
05-15-2015, 11:39 AM
I deployed the 10 deploys necessary to "qualify" for the rewards and got nothing, why is it every single time there is a new feature added at least some part of it does not work, do you have people checking your code and/or beta testers? This would be a very easy bug to catch if u did.

Relic
05-15-2015, 11:42 AM
What are they and are they currently not working? I deployed the 10 necessary deploys and haven't gotten anything yet and the rewards page for it is blank.

Try restarting your game a few times; we have reports that they will show up after doing so.


I deployed the 10 deploys necessary to "qualify" for the rewards and got nothing, why is it every single time there is a new feature added at least some part of it does not work, do you have people checking your code and/or beta testers? This would be a very easy bug to catch if u did.

I've alerted the team, I'll see what I can find out about this for you. Thanks for the info!

UPDATE: We're not seeing any tickets on the deploys at this time. Have you double checked your inventory for the reward?

Jcw9811
05-15-2015, 11:45 AM
Thank you relic. I will try restarting my device, but I have restarted the game about 10 times now. As well as switched accounts multiple times

Jcw9811
05-15-2015, 11:51 AM
Try restarting your game a few times; we have reports that they will show up after doing so.



I've alerted the team, I'll see what I can find out about this for you. Thanks for the info!

UPDATE: We're not seeing any tickets on the deploys at this time. Have you double checked your inventory for the reward?

What do you have to do to qualify for the rewards information on this would be great.

Gungho
05-15-2015, 12:13 PM
Where did the SA shop go?

zibby42
05-15-2015, 12:19 PM
Have you double checked your inventory for the reward?

How can we check our inventory for the reward if we don't know what the reward is?

quityourwhining
05-15-2015, 12:20 PM
Where did the SA shop go?

store>>>special

Dipstik
05-15-2015, 12:27 PM
Same place you can buy henchmen.

Jcw9811
05-15-2015, 12:46 PM
store>>>special

Not on iOS at least

Vile Lynn
05-15-2015, 12:53 PM
I don't see them in the iOS store either, but you can buy them when empty, I hope.

With over 2000 choppers, I won't be buying any for a while.

Vile Lynn
05-15-2015, 12:53 PM
How can we check our inventory for the reward if we don't know what the reward is?

hahaha, no doubt!

SilentAssassin
05-15-2015, 01:20 PM
The SA per war prizes still do not display / get awarded

J-manKometh96
05-15-2015, 01:22 PM
Try restarting your game a few times; we have reports that they will show up after doing so.



I've alerted the team, I'll see what I can find out about this for you. Thanks for the info!

UPDATE: We're not seeing any tickets on the deploys at this time. Have you double checked your inventory for the reward?

While you are at it, can you throw the BtD players a bone and give them an official update?

cajunman
05-15-2015, 01:23 PM
The SA per war prizes still do not display / get awarded

relic do we have any information of when the prize per war tab will be up and running?

I have a blank screen like others on IOS and don't see any prizes.

some info would be appreciated.

Relic
05-15-2015, 01:40 PM
I spoke to the team about the SA rewards and they request you submit a ticket so they can investigate this for your further.

https://games.gree-support.net/hc/en-us/requests/new

Apologies for not having more information available at this time.

SilentAssassin
05-15-2015, 01:46 PM
I spoke to the team about the SA rewards and they request you submit a ticket so they can investigate this for your further.

https://games.gree-support.net/hc/en-us/requests/new

Apologies for not having more information available at this time.


It's not an individual basis thing.
All of SAS is experiencing it as well as the community

Also the per war leaderboards don't work either

cajunman
05-15-2015, 01:48 PM
I spoke to the team about the SA rewards and they request you submit a ticket so they can investigate this for your further.

https://games.gree-support.net/hc/en-us/requests/new

Apologies for not having more information available at this time.

so we need to submit a ticket?
people on here are telling you that the per prize award tab is not showing any prizes or what we need to get the prizes and they aren't investigating it?

can't be just a handful of people having this issue?

is the per war prize tab even supposed to be operational this sa event? maybe it's a tab for a future sa and is not supposed to be active this SA.
maybe they can clarify that before we flood them with issues of a item that isn't supposed to be operational yet.

Meshell
05-15-2015, 01:53 PM
Same problem on both ios accounts. Per war prize table is also empty

Ticket is nonsense. Everyone on ios have the same problem

Relic
05-15-2015, 01:54 PM
Hi,

Yes, please submit a ticket. This is being investigated now, and it's imperative that everyone submit tickets if they're having an issue with SA so we can prioritize the problem.

I know it's frustrating, and I'm sorry about that.

Jeronimo
05-15-2015, 01:59 PM
Hi,

Yes, please submit a ticket. This is being investigated now, and it's imperative that everyone submit tickets if they're having an issue with SA so we can prioritize the problem.

I know it's frustrating, and I'm sorry about that.

This sounds like you have no rights to talk to the development team. Like we have to send requests directly to them, because you are not allowed to leave your computerroom and speak for tens, maybe hundreds of people here on the forum, who are all experiencing the same issue. I'm sorry if this was offending, but I don't see why this extra energy from us is needed and why you ask for hundreds of emails (which is all extra and unnescessary work)

Vile Lynn
05-15-2015, 02:02 PM
Hi,

Yes, please submit a ticket. This is being investigated now, and it's imperative that everyone submit tickets if they're having an issue with SA so we can prioritize the problem.

I know it's frustrating, and I'm sorry about that.

Thanks for posting, Relic.

hmm, I guess the CS ticket-backlog is over.

Relic
05-15-2015, 02:04 PM
Thanks for posting, Relic.

hmm, I guess the CS ticket-backlog is over.

You're welcome.

Also, any screen shots added to your ticket would be extremely helpful.

Thanks!

Vile Lynn
05-15-2015, 02:05 PM
This sounds like you have no rights to talk to the development team. Like we have to send requests directly to them, because you are not allowed to leave your computerroom and speak for tens, maybe hundreds of people here on the forum, who are all experiencing the same issue. I'm sorry if this was offending, but I don't see why this extra energy from us is needed and why you ask for hundreds of emails (which is all extra and unnescessary work)

They can do interesting things with all of those numbers at the bottom of tickets, easier for them to track bugs.

Always send in a ticket when posting a problem here.

Jeronimo
05-15-2015, 02:10 PM
They can do interesting things with all of those numbers at the bottom of tickets, easier for them to track bugs.

Always send in a ticket when posting a problem here.

Well, I'll see when I have time. I'm off to studying now. No time for SA aswell.

Relic
05-15-2015, 02:36 PM
UPDATE: There are no per war goals for this Street Assault, that's why you're not seeing them. I am very sorry this wasn't communicated to you earlier; I'm just finding this out myself.

I apologize for the confusion this has caused everyone.

Vile Lynn
05-15-2015, 02:49 PM
No worries, Relic. Stuff happens. Thanks for the update & info.

SilentAssassin
05-15-2015, 02:55 PM
Relic. Thanks for the update !
Is it confirmed that farming demons is no longer available ?
The indi goal is gone from our goal screen

Red BD
05-15-2015, 03:51 PM
UPDATE: There are no per war goals for this Street Assault, that's why you're not seeing them. I am very sorry this wasn't communicated to you earlier; I'm just finding this out myself.

I apologize for the confusion this has caused everyone.

Thanks. It was looking ugly.

ghetto69143
05-15-2015, 09:34 PM
Try restarting your game a few times; we have reports that they will show up after doing so.



I've alerted the team, I'll see what I can find out about this for you. Thanks for the info!

UPDATE: We're not seeing any tickets on the deploys at this time. Have you double checked your inventory for the reward?

I, as well as most of my team, have the same issue. says, "per war", except box is blank. If I restart the game and it doesn't work, how do I know what prizes I'm looking for? the box is blank

cooch
05-15-2015, 11:11 PM
Relic: new glitch. Come in third and ss of battle claims no deploys dropped when they were. So no choppers given or ip counted.

quityourwhining
05-16-2015, 01:23 AM
Relic: new glitch. Come in third and ss of battle claims no deploys dropped when they were. So no choppers given or ip counted.

did you deploy at least 10? that's the new requirement to receive a syndicate prize.

Jeronimo
06-05-2015, 11:34 AM
UPDATE: There are no per war goals for this Street Assault, that's why you're not seeing them. I am very sorry this wasn't communicated to you earlier; I'm just finding this out myself.

I apologize for the confusion this has caused everyone.

This is the 3rd SA without per war rewards Relic. Please ask your dev.team to either get rid of that tab or to actually create prizes. This feels like that time that you created the inventory to store used decorations and buildings.

Vile Lynn
06-05-2015, 12:30 PM
I deployed the 10 deploys necessary to "qualify" for the rewards and got nothing, why is it every single time there is a new feature added at least some part of it does not work, do you have people checking your code and/or beta testers? This would be a very easy bug to catch if u did.

We, the playing customers, are the beta testers.

It's not just new features that have problems, events that are rolled out every cycle have problems, too.

Vile Lynn
06-05-2015, 12:32 PM
did you deploy at least 10? that's the new requirement to receive a syndicate prize.

What? We have to deploy 10 units to qualify?

Where did I miss that memo?

cooch
06-05-2015, 01:02 PM
What? We have to deploy 10 units to qualify?

Where did I miss that memo?

Two or three SA ago vl change was made. So many SA can't remember when

kids
06-05-2015, 07:17 PM
I spoke to the team about the SA rewards and they request you submit a ticket so they can investigate this for your further.

https://games.gree-support.net/hc/en-us/requests/new

Apologies for not having more information available at this time.

it doesn't work since they introduced 1 month ..2 - 3 SA's ago

good luck with the tickets