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View Full Version : WD points were Reset



Bugmama
04-02-2015, 02:38 PM
Great Job Gree - into the 4th War and our WD points were reset to 0. What gives?

Lulu123
04-02-2015, 02:42 PM
Ours were reset after our first war

Bugmama
04-02-2015, 02:45 PM
things seem to be going backwards..... Gree Math?

DEWIN NUTTIN
04-02-2015, 02:52 PM
Oh my, how awful. After years of running this event, how do these errors keep compounding????

Relic
04-02-2015, 02:56 PM
Thanks for the heads-up on this. I've alerted the team so they are aware of this. I'll post updates as I get them.

Sigg
04-02-2015, 02:57 PM
Our Day 1 Supremacy goal now say we are at -2/4. Seriously. -2/4. You can't make that up.

Bugmama
04-02-2015, 02:58 PM
Much Thanks Relic

Ozymandias
04-02-2015, 03:18 PM
Thanks for the heads-up on this. I've alerted the team so they are aware of this. I'll post updates as I get them.

We're a million points down, so if you could look into it at your earliest convenience, that would be spendid.

Relic
04-02-2015, 03:39 PM
We're a million points down, so if you could look into it at your earliest convenience, that would be spendid.

Sorry to hear it. The dev team is investigating it currently. :)

Mike-
04-02-2015, 03:57 PM
Sorry to hear it. The dev team is investigating it currently. :)

Thank you very much.

Bob_55
04-02-2015, 04:21 PM
Hope you will resolved it fast.. Pretty fast

Relic
04-02-2015, 04:42 PM
Hey gang,

If you've submitted a ticket to CS on this they will have this fixed for you VERY soon, if not already. If you haven't submitted a ticket, please do so now so they can do this for you. Here's a link to make it faster for you: https://games.gree-support.net/hc/en-us/requests/new Once you submit a ticket, it should be fixed for you quickly as well.

Thank you!

Bugmama
04-02-2015, 05:41 PM
Ya'll had it working for a minute but now it's all reset again....

Bob_55
04-02-2015, 09:41 PM
They don't resolved it.. Allways back to 0 win and we have 9 straight win.. Fix it please..

hades
04-03-2015, 12:02 AM
Submitted ticket over 6 hours ago. Still not fixed, no reply either.

Cuombajj
04-03-2015, 01:10 AM
Problems on already working functionality means only one thing. No automatic/unit tests! You reap what you sow.

Tuck
04-03-2015, 02:16 AM
The problem seems to be linked with the current beta test.
The WD timer is still counting down to the start of WD (regular start time)
If a player from your faction logs into his/her beta app, the WD (Total points) get reset to zero!
I've tested it a few times with 2 accts in 2 factions.
Individual scores & individual war totals don't seem to be affected but could be wrong there.
Tuck 873 854 825
iPhone 5 iOS 7.1.2
Alpha NPI Legacy
796 700 064

Wildblue
04-03-2015, 02:22 AM
Let me guess. Gree is "sorry for the inconvenience"? Or are they "REALLY sorry for this"? Or are we going to see a "super double sorry" this time?

Demolisher VFF Rebels
04-03-2015, 02:59 AM
Lol well they can't really leave Supu and Warrior seals on 0points if they do they will lose 120 of there biggest gold spenders in the game so they would want to Fix it quick lol

Mr T Perfect
04-03-2015, 03:03 AM
With SUP now effected you wait to see how quick this gets resolved...

bank holiday cancelled for dev team me thinks..

iamnasty
04-03-2015, 03:07 AM
The faction or players must have cheated or hacked otherwise Gree won't be so hashed on anyone or faction, hmmm....so OSW and SoUP something something cheated or hacked ??? .....moo :D

DEWIN NUTTIN
04-03-2015, 04:37 AM
Accommodations will be made to DEW right by those lads and lassies who might have encountered an unforeseen obstacle. That means prizes on the house for you good customers. The rest of you lot want prizes, keep spending, less talking, more tapping.

Mike-
04-03-2015, 04:47 AM
Tell your members to stay off the iOS BETA. That is what puts u back to 0.

smbass77
04-03-2015, 05:28 AM
and yet we all continue to play a broken game from a company that doesn't care about their customers.

Insanity is doing the same thing over and over and expecting a different outcome.

Agent Orange
04-03-2015, 05:30 AM
and yet we all continue to play a broken game from a company that doesn't care about their customers.

Insanity is doing the same thing over and over and expecting a different outcome.

The insanity is paying for something this badly broken, playing for free maybe not so much.

smbass77
04-03-2015, 05:33 AM
The insanity is paying for something this badly broken, playing for free maybe not so much.

true true, although there are other free game out there that function properly. Two of my old factions went to CoC, the entire factions. If it wasn't for the 2.5 years invested in this one I would join them. Every GREE error puts me one step closer.

Big John
04-03-2015, 05:38 AM
They have gone to far this time if they can't resolve this.

If SUP stop spending then it's game over.

crazeejay
04-03-2015, 05:51 AM
They have gone to far this time if they can't resolve this.

If SUP stop spending then it's game over.

SUP can't stop. They are working twice as hard now. They aren't used to seeing another name in the top spot. TAP TAP TAP. What a life..lmao

Mike-
04-03-2015, 05:53 AM
whether u play for free or pay to play at the top..everyone plays the game for the fun with their team.

Flexter
04-03-2015, 10:05 AM
Still no reply from CS already send a few tickets are you guys solve this problem before WD end ore just leave it like this and don't give a reply 2 your customer

legalious
04-03-2015, 10:41 AM
Still no reply from CS already send a few tickets are you guys solve this problem before WD end ore just leave it like this and don't give a reply 2 your customer

The more tickets you send in for the same issue will only delay or might even halt your original ticket. Please keep it all to one ticket. If you feel like it is being overlooked, please contact either Clementine or Relic via pm. They will make sure that your ticket is not overlooked.

Flexter
04-03-2015, 10:51 AM
Pm is send 2 relic hope you are right and it would be solved before wd is Over

Agent Orange
04-03-2015, 02:19 PM
FYI if you send multiple tickets with different ticket numbers it will get burried.

However if you reply to the automated reply generated by the initial ticket things usually move faster.

PollekeW
04-04-2015, 12:44 AM
But do send a ticket because no action will be taken if you don't.
You have to constantly monitor if the prizes you won are in your inventory and if made progress is still there, just tapping wouldn't be enough hassle.
Let's face it, GREE isn't screwing you, this is R_A_P_E

Jg48
04-04-2015, 04:50 AM
From gree and it's mods. it's working as invented.