False advertising is against the law

[Jnsolberg]

What compensation will Gree offer for the Pandora's Perfumery

I just purchased 2 of these buildings for a total of 600 gems. The reason I purchased them was because of the large gold payout. Well, all of a sudden that gold payout was reduced by 90%.
Gree, you can't just do that. We spent real money to gain IPH. Now all of a sudden that IPH was cut to 1/10th of what was expected.
Everyone who purchased this building before you changed the output is entitled to a refund. Take the building away, just give me my gems back.

The other thread about this topic was deleted, don't delete this thread. This is an important topic that must be addressed ASAP.

[Tojo]

Wow! Was upgrading to lvl 3 with over 1 million for payout. Woke up and a zero is missing. Really!!
Gree please return my gems or return the building to your original payouts.

[Sim]

I am so angry. Gree everything you do now is wrong, morally corrupt or illegal. You need to be stopped...

[Vile Lynn]

Apple said they were not giving out refunds after that hacker war.
They said, "Buy at your own risk."
I guess they were kidding since players keep buying gems & getting refunds.

It is not right to switch purchases like that!

[Nacon10]

Haha love coming to the forum for threads like this. More entertaining than game .

[Daniel-Son of Darius WAR]

I have no problems at all
We All knew that this could be just a Greebug
And payout will be reduced, so yes, buy at Your own risk lol
Or just use free Gems, like I do
I love this game
Free happy Player ;-)

[E-I]

GREE did this on purpose. I'd put money on it. They throw in an extra zero so that everybody spends gems on the building, then take it away.

[E-I]

Also, I am pretty sure that the map bonus not working until the 3rd day was intentional. People spend normally on the first two days, and gree hopes that when they get the bonus "working" people will spend even more because of the awesome CP.

GREE just has too many screw ups (that bring them more money) for it to be coincidence.

[BeastMode...on]

Add me to the list demanding a refund

[Relic]

Sorry about the snag with the Perfumery.

My suggestion is to, if you haven't already, open a ticket with Customer Support so they can see what can be done for you. You can do so here: https://games.gree-support.net/hc/en-us/requests/new

Thanks

[Voxker]

i bet gree will do nothing about this mishap,

[Tigertiger55]

In the interests of fair play I have to report that full refunds have been received here.
Too tired to rant again, I'm gonna let this one go now.

[the_bob]

I have no problems at all
We All knew that this could be just a Greebug
And payout will be reduced, so yes, buy at Your own risk lol
Or just use free Gems, like I do
I love this game
Free happy Player ;-)

Well Mr. Holier-Than-Thou, just because you are ignorant of the law doesn't mean that the rest of us are, or Gree is for that matter. A bait-and-switch is illegal whether you meant to do it or not. If it was in error you are required to make good on it or it's a crime no matter what. PS, nobody cares what you think.

[Arahant]

Sorry about the snag with the Perfumery.

My suggestion is to, if you haven't already, open a ticket with Customer Support so they can see what can be done for you. You can do so here: https://games.gree-support.net/hc/en-us/requests/new

Thanks

Are you kidding why should we bother to open a ticket for your MISTAKE, instead do the right and honourable thing payback those of us who got the unit.

@ Daniel son of Darius WAR - You do realise that if we the gem players step away from this game, it will no longer exist; and it is these kind of kindergarden mistakes tiring us up and making us think twice before spending on the game. So pls no silly remarks.

[Jomama1]

These aren't mistakes. These are carefully designed ploys designed to look like mistakes. Epic Boss rewards that are so strong they invalidate our years of work are the next example.

[Krissy]

Some of us bought the perfumery on purpose. 142k / 24h at level 5.

Ps. The % bonuses that the top guys have will completely swamp the masses with the same amount of new units. Don't worry.

[Ryosaeba]

So much hate on this game and yet you all still here!? Just open a ticket. Be nice and curtious. I got mines refunded in 2 days.

[Sim]

I sent in a ticket as you requested, they didn't read it and just got rid of the building and refunded me. That is NOT what I wanted. You are so incompetent it is actually unbelievable. I don't have the words to articulate how I feel without breaking the forum rules!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[R E F U N D]

Laws are quite strick regarding advertising. I would advise GREE to seriously consider this as recently Steam was sued for a similar issue.

But moreover, I believe it's very poor service to your customers to change an advertised product and change it after its purchased.

[Valid or]

In app purchase and games like this are still more or less unregulated on a governmental level, it up to the companies to handle this still, so as far as laws go there really is not much, it's slowly changing. a lot of what would apply to say a store/shop in a town dose not apply online. And even then false advertising is easly avoided by posting a sign in on the door with sorry a mistake was in our advertisement, wal mart dose this all the time.
Am unsure of the company you mentioned there, the one company by the name of stream I know of was in law suit due to television programs they was offering for streaming, and nothing to do with gaming.