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View Full Version : Your servers are a joke!!! Invest in some new ones



IronM@n
03-20-2015, 11:19 AM
Happens every SA/War/RB. Everyone logs in at the same time and people can't get in.

Your servers are not fit for purpose.

Relic
03-20-2015, 11:27 AM
Are you on iOS or Android?

I've seen that there are issues on iOS with getting into the game, I've alerted the team.

Sorry for the frustration.

cooch
03-20-2015, 11:27 AM
iOS players that downloaded update cannot get in

Jeronimo
03-20-2015, 11:28 AM
Yes , just had issues with iOs (iPad) app. I fixed this issue (unable to log into the game) by just reinstalling the app.

Dklv
03-20-2015, 11:29 AM
After clicking on the daily goal 1/3 my device crashes and will not load again. iOS.

Jeronimo
03-20-2015, 11:30 AM
After clicking on the daily goal 1/3 my device crashes and will not load again. iOS.

Same thing happened to me. What I did is just reinstall the game.

Dipstik
03-20-2015, 11:31 AM
It's a software issue? *whew* Good thing you didn't listen to OP and rush out to buy all new servers then!

bevsxrs
03-20-2015, 11:37 AM
so much for trying to finish goals with the time lost on current SLTQ. box event etc let alone battle

cooch
03-20-2015, 11:41 AM
So hit a daily goal whether updated or not and iOS player crashes and lock out. Like other posters said u have to reinstall game and avoid daily goal

cajunman
03-20-2015, 11:47 AM
People on our team uninstalled and reinstalled and are now hitting and getting 0 points for a win!!

Lots of issues. Wow!

I love tacos
03-20-2015, 11:49 AM
What a joke Gree is. I deleted and reinstalled twice and still can't log in. Where the hell are the developers to fix this cluster.

cooch
03-20-2015, 11:52 AM
Both droid and iOS users reporting "0" points on pvp. Shut game down and fix gree.

Relic
03-20-2015, 11:53 AM
Hey everyone,

Please give the game a try now, this issue should be resolved.

Thank you for your patience.

cajunman
03-20-2015, 11:56 AM
Relic can get into game again but 0 points now!

Relic
03-20-2015, 11:58 AM
I've spoken to the team about the 0 points on attacks and they are working on it now.

Sorry for the frustration, gang. :(

IronM@n
03-20-2015, 12:01 PM
It's a software issue? *whew* Good thing you didn't listen to OP and rush out to buy all new servers then!

You are missing the point completely.

Issues getting in to any team event at start/end which means Gree servers cannot cope with the load.

Dertin
03-20-2015, 12:07 PM
I deleted game and now I'm trying to download.... But it's not downloading.
I checked my internet and it's working fine and fast, I'm on wifi, iOS
Can you check please

Dipstik
03-20-2015, 12:20 PM
You are missing the point completely.

Issues getting in to any team event at start/end which means Gree servers cannot cope with the load.

I'm not a network technician, but I'm willing to go out of my experience zone and call you out on this. Wrong.

Relic
03-20-2015, 12:28 PM
I deleted game and now I'm trying to download.... But it's not downloading.
I checked my internet and it's working fine and fast, I'm on wifi, iOS
Can you check please

Since the issue with not being able to get into the game is resolved, I recommend you contact Customer Support about your situation.

You can do that here: https://games.gree-support.net/hc/en-us/requests/new

Sorry you're still having trouble getting in.

IronM@n
03-20-2015, 01:08 PM
I'm not a network technician, but I'm willing to go out of my experience zone and call you out on this. Wrong.

So I'm wrong when I clearly know more about it than you?

It's the same as any website as for any game that is server based. If we all try to access a website at the same time and it's servers can't handle the the number of users or their servers are not particularly fast, then it falls down.

Dipstik
03-20-2015, 01:11 PM
I know this may sound hard to believe, but there are numerous things that can go wrong in the world, and not all of them involve server overload problems.

Winnson
03-20-2015, 01:27 PM
You mean like when it rains it pours?

Relic
03-20-2015, 01:29 PM
Back on topic, please. No need for community in-fighting.

Winnson
03-20-2015, 01:33 PM
We started our second battle just over half an hour ago and so far no problems with getting in, hitting, or getting points on both iOS and Droid from anyone.

Winnson
03-20-2015, 01:39 PM
*For the 2nd battle that started just over half an hour ago.*

The first battle was a mess for all the reasons already on these forums. Everyone on both types of devices had problems for that one, but now it seems fixed for all of us.**

bevsxrs
03-20-2015, 01:42 PM
*For the 2nd battle that started just over half an hour ago.*

The first battle was a mess for all the reasons already on these forums. Everyone on both types of devices had problems for that one, but now it seems fixed for all of us.**

thank you for your update

Winnson
03-20-2015, 01:49 PM
Cheers mate