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limitedwish
03-11-2015, 08:17 AM
So gree it's been over a month now several emails phone calls Facebook messages and nothing. I get a emailasking to rate service when you havnt done nothing. Missing 6200 gems please help me

legalious
03-11-2015, 08:28 AM
So gree it's been over a month now several emails phone calls Facebook messages and nothing. I get a emailasking to rate service when you havnt done nothing. Missing 6200 gems please help me

Please contact Clementine or Relic if you think your ticket is being overlooked. Facebook does not provide customer support. If you send in multiple tickets for the same issue, that will most likely delay any support.

limitedwish
03-11-2015, 08:56 AM
Contacted relic how long before he contacts me

limitedwish
03-13-2015, 12:35 PM
Ok so how long this take already been over a month

ColombianThreatMachine
03-13-2015, 02:03 PM
Maybe you can try writing them a letter through US postal service?

limitedwish
03-14-2015, 08:52 AM
Beginning to think gree don't give a **** anymore bout peoole who spend money and not spend money weekly u spend 200 bucks n the game b they don't wanna help me been over a month my god

limitedwish
03-14-2015, 11:18 AM
Now I get a email from gree showing all my proof where I didn't get my gems after droping 400 on .99 cent sale saying nothing they can do really gree been playing 2 years now n spent 1000s of dollars n you **** me like this really ?

Viesczy
03-14-2015, 01:35 PM
Nobody cares.

Phill - Immortal GM
03-14-2015, 02:05 PM
Whilst the support isn't great, they are usually good with purchase-issues.
Message Relic or Clementine your ticket number. If the evidence is attached I don't see how they would turn you down. Good luck mate.

limitedwish
03-14-2015, 02:21 PM
Phill done have lol first time I've have this problem with them ever lol n they don't wanna fix which is kinda messes up considering I spend around 400-800 a month or more on it lol

Phill - Immortal GM
03-15-2015, 04:37 AM
It is man :/ feel free to HMU on LINE, ID in signature mate.
There are a few easy tips you might miss, such as that sending multiple tickets will likely have them close all but the original one, whereas that one will then get backlogged due to overflow..
Happy to try to help you out mate, just let me know if you need it

limitedwish
03-15-2015, 06:34 AM
Ty bruh but think gree has taken enough of my money I'm just gonna keep on letting people know be careful + I'm gonna get a lawyer involved n go to the bbb

Ant venom
03-15-2015, 07:25 PM
limitedwash, maybe u should stop paying GREE so that u won't be wasting more money, but go f2p for a while then when u see GREE support improve, maybe then u can start spending.

Cheers;
Ant venom

limitedwish
03-15-2015, 08:27 PM
I'm not playing period lol