need help.

[meestersmudge]

Not exactly sure where to post this, but ive had armors disappear from my game. Ive messaged GREE and they wont help me at all. Saying i cant be helped unless their logs show a discrepancy. Am i the only one having this problem? Not only the armors missing that im having trouble with, but everytime i try to get help from GREE they tell me the same thing. Anyone else get the same message from them as i am?

[Ant venom]

U have to understand that their costumer service is not that great at all.

[Killabyte]

Apparently a lot of players had rings and amulets taken as well. They are allowed to take what they want because of their policy agreement thing that we accept when we sign up. And it even says they can do so no questions asked