Please help me with my guild!

[Lucious]

My playername is Lucious and i was the founder of the guild Necromancers Guild. 9 months ago i grew tired of this game and decided to put another player as guild master. Now i'm stuck as a commander and all the other members are inactive, is there anyway for me to retake my position as a guild master or do i have to create a new guild? Or can you delete the guild so i can make a new one with the same name?

[Smiley80]

Open a ticket in game, send a picture of your character, a picture showing your guild master is inactive for a while (usually the last epic boss fought is good).

I did this and it went very smoothly and took less than a week. but your GM has to have been inactive for a couple months.

[Lucious]

I'm sorry but how do i open a ticket ingame?

[Smiley80]

go to options, help or ticket i forget off hand but look around

[Lucious]

I can enter a message to support but i'm unable to add any pics.

[Sent]

I can enter a message to support but i'm unable to add any pics.

You can either send one without pictures and wait for a response or e-mail them directly (en-support@gree.net -- Mention this is for knd) and attach your pictures.

[Tadaaah]

Hi,

You're current leader will need to be inactive for more than 14 days. Additionally, it is up to the agent's discretion who receives leadership; it is typically the most active senior member. It does not automatically go to the person requesting command.

If you are unable to submit in-game, you may submit a ticket here: https://games.gree-support.net/hc/en-us/requests/new

Good luck and see you in-game!

[Lucious]

Thanks for all the help! :)

[Fossil]

If the whole guild has become inactive, reviving the guild will be very difficult. Are you really sure you want to go through the trouble? Are the elements maxed?

[Rookeye]

^ what Fossil said...

[Dreamcobra]

I sincerely hope your request goes better than most - including mine. I first sent in a support ticket for dormant guild master December 18, 2014. Got 2 canned responses - one asking me to rate their service! - , sent in another ticket December 27, and another January 5 .. plus 2 emails to people listed in the "how to send a support ticket" .. to date, zero answers if you don't count the one with a subject line of "re ticket 1234" asking me for the ticket number. I gave up and made a new guild Feb 7.

[Rookeye]

i think i requested help from a gree staff member and got my request handled fairly quickly (a few days). The end result wasnt perfect, but the stagnant leader was booted; alls well that ends well.

[Lucious]

Oh, i didnt think i'd get so many responses now but i filed a ticket and even emailed 'em so i'll have to wait and see if GREE will do anything. Thanks for all the help once again :)

[Pimatsu]

You're current leader will need to be inactive for more than 14 days.

lol...nice..I made maxed guild in 1 year and if I take 2 wks vacation, I can lose it?
I really like Greed(y)

[Lucious]

Yes they did it, i was just recently promoted to Guild Master, thank you GREE and all of you who have helped me in this request :D

[Fossil]

Congrats! Good luck to you going forward!

[Scabs]

lol...nice..I made maxed guild in 1 year and if I take 2 wks vacation, I can lose it?
I really like Greed(y)

If you go on 2 weeks of vacation, then you should probably give gm to a trusted active member while you're gone. At least that's what any good gm would do.