Recycle Feature Deletes units not selected

[italius]

I was recycling old units last night, my +2 Energy Covert Jet Fighter got deleted. I did not select it to be recycled. I submitted a ticket to have my unit reinstated because it was Gree's fault, Customer Support Secialist Shane gave me nothing for my trouble the game caused.

It's one thing if I deletd my unit and asked for it back. It's another thing to have the unit disappear from my inventory because of bad code. NEVER NEVER NEVER in my life would I recycle a precious unit. Gree told me there was nothing they could do.

Until I get a positive response from Gree, I will be keeping my $100 I spend on a WD event. This is just another example of bad customer service. I won't stand for it.

I know this has happened to other players. Feel free to post your story. The sooner that Gree realizes this is not an isolated issue, the sooner we get compensated for their mistakes.

[Annihilator2]

What is new?

[italius]

That's ok. I have the app a bad review on this subject. Next steps are to find a way to lodge a formal complaint with consumer protection bureaus, state as well as federal, and how that impact will affect if Apple keeps games in their App Store after so many complaints.

[solowalker]

Unfortunately revenue/profit defeats any complaint. 1 or 1,000,000 complaints don't compare to the millions a week they generate in $$$. If consumers don't mind the complaints and keep spending; nothing will change. Save your breath. Sad but true.