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FolkThaGreat
12-26-2014, 03:39 PM
Hey does anyone who watch video offers not get any gems?
I watch like 4-5 and I didn't get any gems

Don Lapage
12-26-2014, 04:04 PM
I often have issues getting gems for free videos idk why

roookey1
12-26-2014, 06:21 PM
Sometimes it displays a lengthy video of 30+ seconds for me ... just do give me NOPE at the end. Unchanged since months. What a BS.

Don Lapage
12-26-2014, 07:24 PM
what really makes me mad is a 3+ min video is 1 gem where a 15 second video is 1 gem shouldn't 2+ mins be more than 1 gem?

FolkThaGreat
12-27-2014, 11:46 AM
It says at the end of the video you earned 1 gem and I don't get anything.

El Picador
12-27-2014, 01:24 PM
Tell me, when you don't get a gem for the video, does it say tapjoy at the bottom left?

Drizzt79
12-29-2014, 11:05 AM
I always get my gems, every other video.

video 1
video 2
gem 1
gem 2
video 3
video 4
gem 3
gem 4

etc.

Never goes wrong on my device. In rare occasions the app crashes and then you get nothing for the specific video, but if it was the 2nd video, I still get the first on starting the game.

Othy
12-29-2014, 01:06 PM
Not getting any gems from videos

El Picador
12-29-2014, 04:17 PM
Yes on iOS, it seems to give gems every 2 vids, on android, it is every video. For the videos you don't get gems on, does it say TAPJOY anywhere at the bottom?

jonesy215
12-29-2014, 06:20 PM
It seems like there are 3 videos that i never get gems for. The Subaru Legacy, Happy Honda Days(with Stretch Armstrong), and the ESPN video with Santa. None of those videos ever give me gems and I have watched them hundreds of times. Whenever one of them shows up i getting the same video over and over get no gems at all. I tried watching the Honda one 15 times in a row and never got a single gem Is there a way to get this fixed?

El Picador
12-29-2014, 08:33 PM
It seems like there are 3 videos that i never get gems for. The Subaru Legacy, Happy Honda Days(with Stretch Armstrong), and the ESPN video with Santa. None of those videos ever give me gems and I have watched them hundreds of times. Whenever one of them shows up i getting the same video over and over get no gems at all. I tried watching the Honda one 15 times in a row and never got a single gem Is there a way to get this fixed?
Funny. Those are the only offers I GET gems for.... Android or iOS?

London Knight
12-30-2014, 04:57 AM
Videos = Gems about 80% of the time in UK, I've found.
On flip side, with background data turned off, I often get "This video cannot be shown" message, BUT still gives me a Gem anyway ! ;-)

Nanakinz
12-30-2014, 11:16 PM
it seems that if its a tapjoy video it wont pay out so look for the company doing the video to see if you get payed.

gree really needs to fix the issue with tapjoy.

Rookeye
12-31-2014, 04:46 AM
I thought Tapjoy's issue was with Apple? :confused:

http://www.wired.com/2012/11/app-bribe-fight/

APPLE BANNED Tapjoy back in April and Tapjoy has been looking for loopholes ever since, with success some of the time. Apple no likee Tapjoy. :(

Rookeye
12-31-2014, 04:52 AM
P.s. I'm IOS, I get paid 1 gem per video, but the payout is every other video. On the REALLY long ones, it still pays out but I'll get an error message when I click off saying I'm forfeiting my gem if I leave that screen. Weird.

Lastly, the only videos I don't get paid for are ip the interrupted ones.

Sanity Broken
12-31-2014, 07:49 AM
So I'll admit, I was able to view more than usual videos yesterday, but when I woke up this morning, the offer button for videos was GONE. The update has been out for a while now so I don't think it was that. I read somewhere that someone was told by GREE that they used up their allotment? Is this a real thing? Has this happened to anyone else? Please reply.

sarileena
12-31-2014, 10:07 AM
So I'll admit, I was able to view more than usual videos yesterday, but when I woke up this morning, the offer button for videos was GONE. The update has been out for a while now so I don't think it was that. I read somewhere that someone was told by GREE that they used up their allotment? Is this a real thing? Has this happened to anyone else? Please reply.

This has happened to me few times, Gree has answered to me that I have exceeds my limits.
What limits????

One day the button dissappered and came back after three days, I got 6 gems and the button dissappeared again.

FolkThaGreat
01-03-2015, 12:56 PM
P.s. I'm IOS, I get paid 1 gem per video, but the payout is every other video. On the REALLY long ones, it still pays out but I'll get an error message when I click off saying I'm forfeiting my gem if I leave that screen. Weird.

Lastly, the only videos I don't get paid for are ip the interrupted ones.
I get paid now about 5 gems a day and i watch between 10-30 videos a day.

B Legit
01-04-2015, 12:12 PM
This has happened to me few times, Gree has answered to me that I have exceeds my limits.
What limits????

One day the button dissappered and came back after three days, I got 6 gems and the button dissappeared again.

My button has been gone for 3 months... not sure why. About 3 weeks ago there was one day where a lot of people who had their buttons missing get them returned. However for some reason, 3 months later I still don't have one.

Aethers
01-05-2015, 03:38 PM
There are two tapjoy videos that constantly come up that never pay out. Since they don't payout, I constantly see them and can't get to other videos. One is for Gods Rush (30 second video) and the other is for Game of War (30 second video with the guys looking into the bowl).

Is there anyway to remove them from the circulation Gree?

Rob1987
01-05-2015, 03:58 PM
Dnt worry you get monitored for a bit and then everything God back to normal I have had it half way thru a war I was gettin 40-60 a day and it helped lol

Aleks92
01-05-2015, 05:03 PM
I still have my button, but I have been getting between 1-5 gems per day, I don't know whats going on.

Aethers
01-05-2015, 07:20 PM
Dnt worry you get monitored for a bit and then everything God back to normal I have had it half way thru a war I was gettin 40-60 a day and it helped lol

That's more than I ever have gotten. I had been seeing it disappear if I do 10 in a row. Now I can't get outta from around tapjoy. I hardly even bother to attempt them now.

Sparky1022
01-06-2015, 10:35 AM
On the iphone, some days it works and some days it doesn't.... :(

nasstor
01-07-2015, 09:59 AM
and the other is for Game of War (30 second video with the guys looking into the bowl).

Is there anyway to remove them from the circulation Gree?

I'm stuck at that one too.

Gradrizyn
01-07-2015, 05:11 PM
I have had good luck with videos offer board makes me sad

Aethers
01-07-2015, 05:36 PM
I have had good luck with videos offer board makes me sad

Every survey offer is crap. Wasted time. I avoid them all now.

Gradrizyn
01-08-2015, 11:14 AM
Every survey offer is crap. Wasted time. I avoid them all now.
surveys appear to be scams, you fill out tons of information and then they say...you don't qualify but I guarantee they use the information I entered.

DAWGIN
01-08-2015, 05:46 PM
I can watch like 30 videos but ill get a gem for like 2 and Tapjoy videos never pay out for me. And im on android.

legalious
01-08-2015, 05:53 PM
For those with missing Gems from Videos/Offers, the best solution for this issue can be found ->Here (http://forums.gree.net/showthread.php?101751-How-To-Issues-With-Free-Gems-Offers-Read-This!)<-.

Warrick Lehmann
01-10-2015, 10:58 PM
When i try to do the actions to get free gems i dont get any. For the smaller 3+ free gems actions i get them but not for the larger ones, 20+. It is wrong to get people to pay or give details to recieve lots of gems when none come at all. Also there is no communication from the so called "Support" emails. PLEASE respond and help. I have other small game play concerns but a waste to list them if you dont respond. Otherwise it is a great addictive game. It should be called NON-SUPPORT. Now the sever keeps failing. I lose boss and arena points because it will disconnect from the server during a battle. GREE get your bloody but into gear

MisterT
01-11-2015, 07:04 AM
GREE get your bloody but into gear

Gree doesn't controle the gems for vids, for that you need to go to Fyber http://www.fyber.com/index.html

Dahag
01-11-2015, 06:40 PM
Videos are either a hit or a miss for me but mostly a miss. Sometimes they work just fine but most of the time I can watch 5 videos and only have a 1 gem payout

roookey1
01-12-2015, 05:05 AM
You should not watch them then. If you watch them (some of them really long, up to 30 seconds of your lifetime) without any reward, what's the point for the company even fixing this?

Sorry Gree, but this bug is there for how long now, 6 months? And still unfixed? You should better disable this option then until it's fixed and not misguide anyone any longer to believe there are really 'free gems' to be earned.

B Legit
01-14-2015, 03:36 PM
So 3 months later. I have still yet to get my video button back, or the gems I lost. After 4-5 tickets involving both, I was compensated 30 energy, which is about 1/20th of the actual amount I am owed. I've already given up on getting my gems, but I am baffled as to why my button is still gone. "Your account was flagged due to suspicious activity."

Well what suspicious activity? When I ask, I get no response. There is NO suspicious activity, just a cop out answer. Others who receive 100+ videos a day have their buttons taken and replaced within a week, sometimes same day. I have heard from 1-2 other ppl whose buttons have been gone for as long as mine, all with the same responses from Gree, and no detail is included. As someone who purchases more than their fair share... I'd like to get my small amount of freebies again. What in the world do I need to do to make this happen?

@Rook

Oh there are still plenty of people who get their 20-30 gems per day from vids, and another smaller portion who get 100+ daily, none of which ever lose their button.

SH Endo
01-14-2015, 08:25 PM
I think it depends on how much videos you watched in total. I could be wrong

B Legit
01-15-2015, 10:53 AM
I think it depends on how much videos you watched in total. I could be wrong

4 months lol. I'm sure it does, but that is irrelevant when it's been 4 months.

I want my question answered. Your lovely support email team refuses to give an answer. So since there obviously is not one, give me my button back.

Rookeye
01-17-2015, 08:04 AM
Do we know why the difference in vid amounts? I can only account for my own video watching. The most I ever got in one day was 70, the lowest seems to be 8, the midrange is about 30, and I live in the American South. Does that help? (I.e., do others get more/less dependent on what countries/areas they live in?). Just thinking out loud...

Brimstome
01-28-2015, 11:48 AM
need to fix the videos sometimes they refuse to play

dcdose
01-29-2015, 06:25 AM
Tapjoy videos do not pay me gems ever.

P4R4NO1D
02-01-2015, 08:03 PM
Dam TapJoy vids don't even freaking load. What a waste..I could be getting gems but TapJoy has to freaking ruin it.

Ant venom
02-01-2015, 08:10 PM
The TapJoy vids are doing better than the normal ones for me but I don't know about u guys.

Regretz
02-01-2015, 08:17 PM
Im lucky if I get 10 free gem vids a day...

Ant venom
02-02-2015, 07:27 AM
Lol, I get like 15-30 gems a day

mrsalami37
02-03-2015, 09:21 PM
I normally get 3-5 a day. Today was only 1.

Nanakinz
02-03-2015, 11:16 PM
Tapjoy ones still no good

P4R4NO1D
02-04-2015, 05:16 PM
I get 0 gems a day because their all TaPJoy vids that don't even load.