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View Full Version : 3 days $60 taken and no gold



Shadow Demon
12-22-2014, 08:33 AM
Your CS department is a joke GREE. I decide to buy gold for the first time in a long time and you take my money and give me NOTHING!!! GET IT FIXED! :mad::mad::mad::mad:

Ticket #2142324

Jetwit
12-22-2014, 09:02 AM
The same thing happened to me. I fixed it myself

I'm on iOS.

Go back to the buy gold screen.
Click on the vault.
iTunes will ask for your password. At that moment the original vault i purchased showed up

I hit cancel and was good to go

Shadow Demon
12-22-2014, 09:14 AM
Thanks Jetwit! That worked!

GREE you still SUCK!

Don't edit my post.

Jetwit
12-25-2014, 06:32 AM
Anytime. It's nice to be able to help :) and my response time to your "ticket" was way quicker than GREEs... I know because I just got my email from them. They stated it was Itunes fault that my gold wasn't received...

Not nice to point fingers GREE.....

cdun13
12-25-2014, 03:11 PM
Same happened to me guess that's just a bug with iOS

Little T
12-25-2014, 03:43 PM
I also am still waiting for my gold. Miss been 3 days. Would have been nice to have it finish last NPC. Please credit me gold soon or I will charge interest.

borochris
12-27-2014, 09:05 AM
The same thing happened to me. I fixed it myself

I'm on iOS.

Go back to the buy gold screen.
Click on the vault.
iTunes will ask for your password. At that moment the original vault i purchased showed up

I hit cancel and was good to go
Worked for me as well, thanks

Jd-fors
12-29-2014, 04:17 PM
I did not get a vault I paid for this weekend.gree,please make these issues a priority.too late for frontline but still,bought and paid for and recieved nothing!!!