[Update] Modern War 5.0 Known Issues - Report Bugs Here!

[Richard B]

I wish I had the problems you guys have.. I would settle for them over my acct being lost with no word on time frame (if ever) I'll get it back.

I really wish a moderator would post in this thread daily what Gree is doing to get our accounts back.

We're basically in the dark with zero responses to our tickets other then auto responses. This thread is the Inly informations we have and it's not a whole lot.

Many like me are without our accounts!

[RAMNUTS]

Same here and also when trying to get a VIP status you get trown out of the game.
Also when solving goals the reward are shown in the game but not in the money box.
Also when raiding someone one time the defender is killed two or more times that moment and rewards also shown that times!


Hi,
When I attack a rival my game locks on the battle screen where the screen displays both players avatars and names on the gate/door closing. In short I can not attack anyone. Will this be fixed for WD war?
problems problems problems
Quote Originally Posted by truthteller View Post
GAME FREEZING WHEN ATTACKING!!!!!!!!!!!
Ipad 4 lates IOS

when you raid all is good, but when you attack a rival game freezes, and you need to exit and reenter game
Same here and also when trying to get a VIP status you get trown out of the game.
Also when solving goals the reward are shown in the game but not in the money box.
Also when raiding someone one time the defender is killed two or more times that moment and rewards also shown that times!

The same thing is happening with me in Crime City on my ios! My droid doesn't even show any of the new features and my attack and defense in MW has dropped over 500 million! When will it be fixed???

[majord]

I wish I had the problems you guys have.. I would settle for them over my acct being lost with no word on time frame (if ever) I'll get it back.

I really wish a moderator would post in this thread daily what Gree is doing to get our accounts back.

We're basically in the dark with zero responses to our tickets other then auto responses. This thread is the Inly informations we have and it's not a whole lot.

Many like me are without our accounts!

I hear u Richard day 7 no word other than original login to old game centre which doesn't help me meanwhile missing out on events I normally finish and picking up equipment and great a war starting soon going for 6 days that rewards for participation lol things aren't looking good from where I am sitting surely if they can take back gold glitch units in warp speed they can run some script to fix those of us with this dumb game centre issue

[usman]

game crashes for me after downloading/updating the new version. i got in game after several tries in about 12hrs and then after that crashes again wonder what the stupid issue is

[sister morphine]

Another one which I'm sure will have been mentioned but I don't have time to read 17 pages of this. Every time I go to a map area the npc's have to load like its the first visit. Really frustrating.

The screen white-out on launching.

When my iPad is plugged into the mains the home button is on the left hand side. Before v.5 the game would detect this but now it flips upside down. It's ok when the home button is on the right. Please fix this and the disconcerting white-out ASAP.

[HaystaK760]

Equipment missing that was there before

[sstuutss]

Equipment missing that was there before

lol.it just keeps getting better.

[Jacko99]

Equipment values reducing when recieving new equipment!! Maybe they attach to a unit and if you recycle the unit it goes ? Also cannot save any equipment changes - states server error... Started fltq 51/11 completed fltq 20 points lower.
Emperor Bap

[samtex666]

Equipment values reducing when recieving new equipment!! Maybe they attach to a unit and if you recycle the unit it goes ? Also cannot save any equipment changes - states server error... Started fltq 51/11 completed fltq 20 points lower.
Emperor Bap

same problem here...

[hairydonkey]

when attacking someone,..instead of seeing my attack stats in result i just get a random minus figure

[dudehardwork]

cant start mw. it can take betweem minute to over hour to start.

it just sits at [===..............]
if it was data[======........]
it sits middle.

i hv data im typing here now.

ive been trying 45 mins already and it wont f start.

everyday i just want to start and collect. mw uses so much data and cpu that u cant leave it on as my battery goes in hour if the game is on in the bg.

but ive lost 30% trying to open this now hated game.

everyday your games cause people pain stress and suffering and you just keep making updates that are screwed up and things that are wrong.

so please just close mw so we can all find a decent game that works.

im fed up with the stress and pain.





I second that.

[Richard B]

Are we going to get our accounts back?

It's been a week with no real update or word of timeframe. Come on Moderators... Can we be updated?

I believe 7 day war starts tomorrow.

[Speed ump]

Richard, from their apparent lack of any response whatsoever in this issue, I'd have to say don't expect to see your game for this war. It took them over a month to resolve the issues from their last update, and if they do come out with another, it will be another round of musical chairs, in terms of who will be locked out then. It's more people losing games everyday, I don't expect this event to be the big financial boon they were hoping for.

[Richard B]

I see your point and your probably right. But I've been playing for three years and hate to lose out on all the units and faction events.

Would be better if we were at least getting daily updates from Gree on this serious issue. This is crazy.. With the loss of all these accts which represent real money, I would think this issue being fixed would be top priority for Gree as this could lead to a major legal case if not resolved. Everyone's accounts are in essence property owned by account holders. Every bit of gold, cash, units, energy, stamina we have purchased that was used in game to build our bases and stats stronger and stronger is real property which substantiates ownership.

No threats here, just stating facts.

Come on Gree get us our accounts back!

[MW Flake]

All accounts are owned by Gree, no matter how much you paid over the years. Players own NOTHING. If you don't believe me, read the TOS you agreed to by downloading and playing the game. All "property", including anything you've posted on walls in game and on this forum, are owned by Gree.

[RAMNUTS]

Lost recycle bonus units
When recycling units won on the crate/box events it also recycled my bonus unit I won with them by winning 8/8! It should not take away my bonus units for recycling the units that it took tto win them. Will you please return my units! As I don't already have enough problems!

[Kefa]

There are so many glitches right now in WD!!

-Names not showing up in rosers
-Names not showing up in Faction Members list
-Allies showing 0 instead of 500 in enemy roster
-Attacks freezing and not finishing
-Droid not showing stats correctly
-Droid displays army equipment and soldier equipment reversed
-iOS not always displaying army equipment attack stat in splash screen
-Still many accounts are lost in limbo and need to be restored immediately before these people give up and quit altogether

So frustrating!

[Annihilator2]

I can only attack by first going to someone's base if I hit atk instead of raid game freezes on door screen have to force close game in order to do anything.

What is new? Game freezed before and freezes now. What is new?
I also cannot see the battle result report on raiding and hitting rival on his base. It is result of new equipment feature.
Loading time is unacceptable again.

In short, version 5 added problems instead of resolving.

All is usual

[CC1]

Great job Gree! Well done! Just when we thought you couldn't screw things up worse and the only direction was up, you broke out the jack-hammer and dug deeper. 5.0 was supposed to be the solution to all the problems created by 4.2, 4.3, 4.4, 4.5 et. al. Amazingly, you managed to create a multitude of new problems despite numerous recommendations to fix existing ones before proceeding with the 5.0 push. Give yourselves a pat on the back for ignoring your customers. Not many can accomplish this and still stay in business. Hoorah!!! Imagine how well you could have done by listening to your customers. I know it’s hard to believe. But, that’s how really successful businesses work.

Now, I have a request for help from the only truly helpful people involved in this game...the players. (see next post)...

[CC1]

Great job Gree! Well done! Just when we thought you couldn't screw things up worse and the only direction was up, you broke out the jack-hammer and dug deeper. 5.0 was supposed to be the solution to all the problems created by 4.2, 4.3, 4.4, 4.5 et. al. Amazingly, you managed to create a multitude of new problems despite numerous recommendations to fix existing ones before proceeding with the 5.0 push. Give yourselves a pat on the back for ignoring your customers. Not many can accomplish this and still stay in business. Hoorah!!! Imagine how well you could have done by listening to your customers. I know it’s hard to believe. But, that’s how really successful businesses work.

Now, I have a request for help from the only truly helpful people involved in this game...the players. (see next post)...

[CC1]

I see my post was erroneously duplicated. go figure. It is relaed to Gree after all.

[CC1]

Has anyone transferred their account to a new device in the new 5.0 environment? I’m going to be getting a new phone and giving my old one to my son for Christmas. I don’t know how to transfer the game to the new device. Yes, I have read the FAQs in the, so called, help section in-game. However, it’s outdated and directs me to create a “Funzio ID” which is no longer an option with 5.0. Yes, I have created a ticket to support for help. But, we all know that means waiting a couple of weeks for a response; a response that will probably be a form letter created for an unrelated issue that is in no way helpful. So, I’m asking for help in this thread or in the one I created here
http://forums.gree.net/showthread.php?103225-HELP!!-PLEASE!!-re-transfer-game-to-new-device&p=1438443#post1438443

[Annihilator2]

Gree, why are we testing your product?
We did not pay for this!

For what this WD event in weekend and not in working week when you can debug and solve problems on-line?

Stop this WD event immediately!!!

[majord]

Gree, why are we testing your product?
We did not pay for this!

For what this WD event in weekend and not in working week when you can debug and solve problems on-line?

Stop this WD event immediately!!!

I agree what u have done is a mess, this game sucks now, but as if they are ever going to listen to us

[Calimerow]

Let androids see the bonus that comes with the unit again ffs nublets@gree.fu

[Cannot Connect To Server]

hi i keep getting a msg on forum/news popup that says try this new game but if i click it nothing pops up and ive no idea what the game is

recycling doesnt pay valor or gold that it says it will.

[Annihilator2]

Is removing of battle screen refresh intended?

You hit wall and nothing does not move. Any one hit wall or DL, you don't see anything...

[CJ88]

Please help me after I updated the latest version of MW, both my MW accounts 261 465 594 (using iPhone 4S) and 301 314 030 (using iPad 2) are having connection issues.

261 465 594 (using iPhone 4S) takes one whole morning to log in.

301 314 030 (using iPad 2) is unable to log in. Still showing loading new data.

[Tedhok]

Receive a reply from Gree on one of my account that was lost. Account was handed down from a buddy who has retired from the game.

Here it is.

Shirley Winston (GREE International Inc.)
Dec 21 05:20

Thank you for contacting Modern War Support.

We are unable to transfer accounts between users as it is in violation of our Terms of Service. Section 8 of those terms which you agreed to upon downloading the game are as follows:

"You shall not rent, lease, sell, trade or otherwise transfer to anyone your Account or any virtual items or virtual currency associated with your Account."

Please reference our complete terms here: http://product.gree.net/us/en/terms/. If you need further assistance with the game, please let us know.

Regards,
Shirley

http://www.gree-corp.com
http://product.gree.net/us/en/terms/
http://www.funzio.com/forum

[Tedhok]

Receive a reply from Gree on one of my account that was lost. Account was handed down from a buddy who has retired from the game.

Here it is.

Shirley Winston (GREE International Inc.)
Dec 21 05:20

Thank you for contacting Modern War Support.

We are unable to transfer accounts between users as it is in violation of our Terms of Service. Section 8 of those terms which you agreed to upon downloading the game are as follows:

"You shall not rent, lease, sell, trade or otherwise transfer to anyone your Account or any virtual items or virtual currency associated with your Account."

Please reference our complete terms here: http://product.gree.net/us/en/terms/. If you need further assistance with the game, please let us know.

Regards,
Shirley

http://www.gree-corp.com
http://product.gree.net/us/en/terms/
http://www.funzio.com/forum

This is my reply.

Dear Shirley,

If this is the way the Gree treats it's loyal players because of the incompetence of the developer, support and company, than I feel very sorry for this company. Amongst all the complaints that I have seen, I have been very patient without harsh comment.

I have been a developer, support and IT management for 30 years and this is the first time I seen such excuse just to explain incompetence of this team.

Tell me how many players do you really have after discounting all the dormant accounts. You will be lucky if you have 50% before release of 5.0. After the release, you lose another 25%. Now with that sorry ass of an excuse, you will lose more.

I use to enjoy this game but lately it has been more of a burden checking if I can get back in.

I gave 4.5 stars when I started a few years back, now I would not give 1. I do not claim to speak for the entire community but I am sure many players feel the same. If you do not believe me, try putting this message on the forum and asked for a survey.

Pissed off Player

[MW Flake]

Gree is right in that case. They've often banned accounts they found in violation. Doesn't mean the whole situation is right as some legit accounts did vanish. But if you broke the rules, oh well.

[HypeTonic]

Lagging really bad. The game is using all my devices memory. It makes the whole thing lag and freeze

[Jez1861]

Funny how we initially get regular updates when they screw us.
Then they just disappear and make no comment for days
Great help for those of us you have screwed over in your newest debacle

[Veccster]

Any update on the fix for Android display issue that doesn't show the reward unit or its boost? Just the stats are shown in goals.

It would be great if you would sticky a thread where you post the rewards for events that we should be able to see....like wrapper, speed, etc.

[HenryVIII]

Can you please work on loading times? I mean, seriously, that alone is enough to make people quit the game. No one wants to sit at a loading screen for minutes on end, and more often than not get a, "cannot connect to server error." - I have a new phone and reliable internet connection, so no, it's not that.

[Romaro]

Waited for sooooo long before can login, using iPhone6, iphone5, iphone4s, ipad3, ipad2 all the same, weird the beta version not have to wait like the "regular" one

[Thommyknocker]

A few times per day, the game will boot to a blank splash screen
No way past it except for a game reboot

[kmikulz]

Im not reading through 13 pages of issues, but Triple Strike is not working. My faction has over 10k hits and no triple strike. Gree needs a math lesson.

[Cannot Connect To Server]

game is now suffering memory issues... partsof base turn white... or entire screen making it imposdible to play. it used to do it years ago until u fixed that or we uninstall apps just so mw can use up everything 75 times over.

its always been too heavy on coy ram storage and data usage.. its about time those issues was addrrssed too.

[rainman875]

In the goals menu, why have the stamp "limited time" everyone knows the goals in green highlight at the top are limited time, as there is a countdown clock indicating that.

Also the "stamp" conceals the current level your on...I urge you to consider removing it.

[Utisz]

My Army Equipment stats dropped from 58 to 34, I have screen shots of earlier stats.
Worst part is all army equipment is hidden so we really don't even know what we have anymore, so I can't tell what is missing.
My account is linked to Android and iOS, both devices show lost equipment stats.
This is getting old!
Of course I have sent in a in game request

[Utisz]

My Army Equipment stats dropped from 58 to 34, I have screen shots of earlier stats.
Worst part is all army equipment is hidden so we really don't even know what we have anymore, so I can't tell what is missing.
My account is linked to Android and iOS, both devices show lost equipment stats.
This is getting old!
Of course I have sent in a in game request

You have to be kidding me, I can see now what happened, it undid my LTQ, how the heck did that happen??

[Utisz]

You have to be kidding me, I can see now what happened, it undid my LTQ, ow the heck did that happen??

Redid the LTQ's at additional cost still not back to former numbers so FLTQ units must be missing too. Nothing I can do about that.
Thank you GREE
Merry Christmas!!!!

[Bamaman78]

My game as a whole keeps freezing up. Can't even play right now. Really wish ya'll can resolve these problems soon as I am a Modern War junkie and can't get my fix. Lol

[HellRaizer]

Locking down, moving and leaving for Devs to work through all of the issues