All gear deleted from inventory!

[Lys]

WHAT. The. HELL.

There's not a single ****ing piece of gear in my inventory anymore... my stats are **** now. And this Epic Boss is a ****ing joke...

Way to let us know you care. [SARCASM]

[Trentelliare]

Hi, I face the same problem too. I tried reinstall, the standard stuff, didn't work. Now it's back to chilling in the corner while waiting for Gree to fix this. Join me?

[Tardavic]

Hey guys, just stopping by to inform you that a team of engineers have been made aware of this and are working to correct this and restore your missing equipment. Thanks for bringing this to our attention.

This should be fixed soon. We will do our best to keep you posted!

[Trentelliare]

Hey guys, just stopping by to inform you that a team of engineers have been made aware of this and are working to correct this and restore your missing equipment. Thanks for bringing this to our attention.

This should be fixed soon. We will do our best to keep you posted!

Thanks for update, my support ticket is (#2108212)

[JBash]

Standing by...

[Toddiekska]

Also waiting to equip all of my weapons and armor. It makes trials and the boss more difficult, cough, cough... :/

[Jnsolberg]

This just happened to one of my games. I went to the store and bought a head gear. The game crashed, but when I went back in, I had all my previous head gear back, just had to manually equip it. I repeated this for foot and artifacts. Now I'm back to normal. My weapons and armor were still there, I just had to manually equip them.

[SenorSwamp]

Lys-- I feel your pain. While one of my accounts is still absent, the other may/may not have its equipment missing, as the game will not let me in. Such quality work.

[Uther1]

WHAT. The. HELL.

There's not a single ****ing piece of gear in my inventory anymore... my stats are **** now. And this Epic Boss is a ****ing joke...

Way to let us know you care. [SARCASM]

I lost all equipment! I am ready to tear my hair out, I made new shield and when I auto equipped everything was gone except go to store. gree better make good on this one! not the usual sorry but your &@$&@)! I put a lot of time energy and not to mention money into this game and my stats r way down
gREE make good on this crash! I want my Items back and my stats back! And you should give a bonus to all that got screwed for this aggravation!

[Uther1]

Hey guys, just stopping by to inform you that a team of engineers have been made aware of this and are working to correct this and restore your missing equipment. Thanks for bringing this to our attention.

This should be fixed soon. We will do our best to keep you posted!

Please make good on this I lost all except new shield I made when I auto equipped it was all gone I spent a lot of time and energy and money and CAsH and I think besides getting my equip back I should get something for this aggravation! Please contact me
Ticket #2109391

Uther
rOD

[JBash]

This just happened to one of my games. I went to the store and bought a head gear. The game crashed, but when I went back in, I had all my previous head gear back, just had to manually equip it. I repeated this for foot and artifacts. Now I'm back to normal. My weapons and armor were still there, I just had to manually equip them.

Thanks for the tip!
1) Turn off Auto-Equip
2) Purchase an Item from store for each slot
3) Go into Hero Equipment and click on a slot. You will see your equipment there and you can equip it manually.
4) Exit game, close game.
5) When I went back in I was back together.

[Jnsolberg]

Thanks for the tip!
1) Turn off Auto-Equip
2) Purchase an Item from store for each slot
3) Go into Hero Equipment and click on a slot. You will see your equipment there and you can equip it manually.
4) Exit game, close game.
5) When I went back in I was back together.

Just checked my stats and found that my equipment attack and defense went down @ 2k each. My Hero equipment is correct, but there is something still seriously wrong.

[Crossbow]

Just checked my stats and found that my equipment attack and defense went down @ 2k each. My Hero equipment is correct, but there is something still seriously wrong.

Yup, check you weapon inventory. I just lost 1000 mail crushers..:mad:

[bgood]

Yup, check you weapon inventory. I just lost 1000 mail crushers..:mad:

i lost all the crappy masks and boots i bought plus missing some battleaxes all that were bought during the war

[Clementine]

The Development Team is looking into this issue and working on a resolution. As soon as I have an update I will share that here! Our apologies for the inconvenience.

[Bic]

You gonna sort out these awful changes to the EB event as well???
Many years hard work and $$$ down the drain in a split second. How can you possibly justify this???

[Jnsolberg]

i lost all the crappy masks and boots i bought plus missing some battleaxes all that were bought during the war

Me too, all of my cheap 1500 foot ware, head gear, and artifacts are gone.

[the_bob]

Me too, all of my cheap 1500 foot ware, head gear, and artifacts are gone.

Same here. I spent HOURS AND HOURS tap, tap, tapping to get them all bought. We had better get them replaced.

[Tojo]

Same here. Just lost 875 battle axes
Ugh!

[JBash]

I've lost all the little crappy gear too, along with about 1000 battle axes. I can deal with the cheap boots and face masks and artifact, except when I try to purchase anything from the store not only does it lag like crazy, the game crashes after about 10 clicks.

[b4davis]

Also, game continuously crashes when attempting to purchase armor/weapons from store.

[clown]

Also, game continuously crashes when attempting to purchase armor/weapons from store.

Same here

Are sphincter necklaces mandatory attire around the Gree workplace or are you guys just to inept to take them off?

[Ratma2001]

Now is my chance to raid all of you ..Mwhahahaha

[Clementine]

An official thread on the issue, which will be updated as more details are received, can be found here: http://forums.gree.net/showthread.php?102825-Known-Issue-Bug-Missing-Hero-Equipment

Please direct all inquiries and discussion about this issue there. I will be locking this thread.