Syndicate Prizing for Chester Court

[Tadaaah]

Hey guys,

We are aware that a few syndicates have yet to receive their reward from Chester Court. If you would please submit a ticket to support, we will look into it and take care of this for you. We apologize for this inconvenience.

Thank you all for your patience.

[Daniel Vådahl]

thx! sent in ticket yesterday. thx for replying and giving info :D

[Th3Maxx]

any news? I still no have syndicate reward from last assault street :(

[APBT]

I did not receive my prize and sent a ticket. What a waste of time that was. The ticket is closed and the issue is resolved and I still don't have my items for syndicate or Individual. Typical canned response garage with nothing done from Gree again.

[Th3Maxx]

2 tickets sended, no any response and my syndicate reward is still missing..:mad:

[Doom837]

ticket sent, but still no response.

[Th3Maxx]

soon will start a new battle, i hope that gree remember to fix this bug..

[Vile Lynn]

How would we know if we got it or not?

How about posting the rewards so we can check our inventories before sending in a bunch of erroneous tickets?

[APBT]

How would we know if we got it or not?

How about posting the rewards so we can check our inventories before sending in a bunch of erroneous tickets?

I am missing the "Chester Wrench". It's not in my inventory. It's pretty easy to check before sending an erroneous ticket.

[Vile Lynn]

I am missing the "Chester Wrench". It's not in my inventory. It's pretty easy to check before sending an erroneous ticket.

Meh, I'm sending tickets in anyway.

[crime cow]

I have no way of knowing if I receive my prize either. How is it that Gree can figure out when you've awarded an extra item and you're able to run a script to pull all of those back, but you can't figure out who was shorted?

[Vile Lynn]

I have no way of knowing if I receive my prize either. How is it that Gree can figure out when you've awarded an extra item and you're able to run a script to pull all of those back, but you can't figure out who was shorted?

It is GREE, that's why.

[Weasel]

How would we know if we got it or not?

How about posting the rewards so we can check our inventories before sending in a bunch of erroneous tickets?

Menu > Inventory > Sort Alphabetically (default setting)

Look for items with names that begin with "Chester". I believe there should be up to three such items, two of which were prizes awarded for goal completion during the event (Chester Revolver, Chester Drifter). If you have those and no other item with a name that begins with the word "Chester", you were shorted, although you likely won't know what item you are missing. If you see a "Chester" item that is not the revolver or drifter, there's no need to send an erroneous ticket.

[Vile Lynn]

Menu > Inventory > Sort Alphabetically (default setting)

Look for items with names that begin with "Chester". I believe there should be up to three such items, two of which were prizes awarded for goal completion during the event (Chester Revolver, Chester Drifter). If you have those and no other item with a name that begins with the word "Chester", you were shorted, although you likely won't know what item you are missing. If you see a "Chester" item that is not the revolver or drifter, there's no need to send an erroneous ticket.

I'll let GREE look & figure it out.

[Thatkidyouknow]

I'll let GREE look & figure it out.

*cough cough* BURN *cough cough*

[Vile Lynn]

you should have that cough checked out

[Th3Maxx]

I m still missing "Chester Binoculars"... please fix..:(.. i m going to send 3th ticket

[Weasel]

Have a little patience and stop sending new tickets! It takes time for Gree to address each ticket and every new ticket you send just adds to their pile of work. More tickets sent means a longer wait for resolution, for everyone!

[Th3Maxx]

my scary is that gree will forget it.. i just want remember..

[TheOracle]

We go through tickets in the order that they're received. As you can imagine, it's not that fast to manually credit prizes to a ton of players. Please be patient with us and we will get to your ticket as soon as possible.

[TheOracle]

I have no way of knowing if I receive my prize either. How is it that Gree can figure out when you've awarded an extra item and you're able to run a script to pull all of those back, but you can't figure out who was shorted?

Since everyone is supposed to have 1 of each prize, you can make a script that looks for any items with 2 as the quantity and set the quantity to 1.

We could make a script that looks at syndicate rank and then checks if the player received the prize, but as players have changed syndicates since the event it's not possible to run a script for it. Trust me. We'd much rather have a script handle this if we could.

[Vile Lynn]

We go through tickets in the order that they're received. As you can imagine, it's not that fast to manually credit prizes to a ton of players. Please be patient with us and we will get to your ticket as soon as possible.

The problem isn't waiting for GREE to issue the rewards... well, kinda' (should have been rewarded in the first place, but...) The problem is that CS is closing tickets without crediting those rewards so players send in another ticket. Maybe the tickets should stay open until the rewards are actually credited to avoid the confusion and extra tickets.

[Th3Maxx]

still whitout rewards...:(
i wait

[Th3Maxx]

I still missing chester binoculars...is possible that it took all this time? a my ex member received his reward, but he sended a ticket like me.. so I don't know why he yes and me no.. still no response from support.. still waiting .. hoping well:(

[Th3Maxx]

I am still waiting an answer.. still missing prize, and not only me

[Advay Kusalkar]

How to send the ticket about chester assault event prize??

[Th3Maxx]

You have to go on your profile and click ''Contact us'' in bottom right

[Th3Maxx]

now I'm losing hope to get my prize ....:(:mad:

[Weasel]

now I'm losing hope to get my prize ....:(:mad:

It's not even been one month. Gree has been known to take 3 or 4 months to resolve tickets at times. It's worse when angry people send more tickets than they need to, and you can bet that happened over this problem.

So wait another 60-90 days. Your ticket will probably be addressed and closed by then.

[Th3Maxx]

It's not even been one month. Gree has been known to take 3 or 4 months to resolve tickets at times. It's worse when angry people send more tickets than they need to, and you can bet that happened over this problem.

So wait another 60-90 days. Your ticket will probably be addressed and closed by then.

3-4 months??..damn .. anyway I haven't sent more tickets..it s strange because a my friend sent one ticket like me and after few days he got prize, i don t know why he yes and me no.. this is a mistery for me

[Th3Maxx]

I m still waiting 😠