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View Full Version : Some one from gree help with ticket please!



socomloser
10-27-2014, 02:56 PM
Ticket number is "1987009 " is was closed I suppose receive refills back but was never rewarded back to account been about 5 day sent multiple ticket back to gree but no response if tadaah or whoever can pass on to gree support so can be fix this be greatly appreciated thku

Tadaaah
10-27-2014, 03:23 PM
Hey there,

Looks like you have definitely been credited what is stated in your ticket. Where are looking for them?

Additionally, please make sure you are on the latest version of the game.

socomloser
10-27-2014, 03:42 PM
In my inventory also update tried rebooting thousand times also deleted restalled the game I never once recieved 30 refill I never got it

socomloser
10-27-2014, 03:45 PM
I did receive unit after but never got the 30 refills of energy that was further rebursmene

Tadaaah
10-27-2014, 04:14 PM
Are you looking under your Specials tab of your inventory?

socomloser
10-27-2014, 04:45 PM
Yes I am when i ran out energy showed no refills left

socomloser
10-27-2014, 04:53 PM
And this ticket was sent to me four days ago and yet to receive it .. I responded the same day as recieved ticket to not getting like said checked special section multiple times log in and out multiple times also deleted game reinstalled it

Tadaaah
10-27-2014, 04:55 PM
You'll need to respond to the ticket and give them as much information as possible. The refills are showing as in your inventory. Apologies for the frustration.

socomloser
10-27-2014, 05:26 PM
Thanku I did multiple times already

levelhead
10-27-2014, 07:36 PM
Can someone look into this ticket please. #1984097 Only taken 3 months with the same responce I attached screen shots and everything. My cement factory at level 10 and it say -1% in my bonus inventory reason why I'm not getting any time building/upgrade reduction. Thanks

socomloser
10-28-2014, 05:23 AM
@tadaah hope you read this !!! Is it possible reason show received because sent to wrong acct not mine if possible can you check for me thank you My acct is 679 318 177

socomloser
10-28-2014, 05:33 AM
Also just updated to iPhone 6 could that have any issues to?